E-Commerce Operation Manager jobs in United States
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Goodwill of Southwestern Pennsylvania · 10 hours ago

E-Commerce Operation Manager

positionPittsburgh, Pennsylvania, United States
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$50K/yr - $60K/yr
date3+ years exp

Goodwill of Southwestern Pennsylvania is a nonprofit organization dedicated to funding job training and community programs through the sale of donated items. The E-Commerce Operations Manager will oversee the daily operations of the e-commerce facility, ensuring efficient processing of donated goods for online platforms while leading a multi-functional team.

Non Profit

Responsibilities

Oversee day-to-day e-commerce facility operations
Lead, develop, and schedule the e-commerce operations team
Drive performance, quality, and customer experience
Manage warehouse layout, inventory flow, and safety
Use data and continuous improvement to drive operational excellence
Foster a People-First Culture Rooted in Mission
Uphold and enforce Goodwill of Southwestern PA’s policies and procedures

Qualification

E-commerce operations managementBudget managementTeam leadershipPerformance improvementCommunity engagementTrainingDevelopmentDonor relationship buildingHigh School DiplomaAssociates DegreeBachelors Degree

Required

High School Diploma and 5+ years relevant experience OR
Associates Degree in Business, Management, or related field AND 3+ years relevant experience OR
Bachelors Degree in Business, Management, or related field AND 2+ years of relevant experience
Experience taking on full responsibility for daily operations
Direct supervisory experience of multi-level teams (Assistant Managers, Supervisors, etc)
Knowledgeable and experienced in managing budgets and production targets
Strong preference for experience in leading performance improvement, training, or team development
Experience in community engagement or donor relationship building is preferred
Qualified candidates must have a valid driver's license for regional travel
Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment

Preferred

Strong preference for experience in leading performance improvement, training, or team development
Experience in community engagement or donor relationship building is preferred

Company

Goodwill of Southwestern Pennsylvania

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Goodwill of Southwestern Pennsylvania is a non-profit human service organization that helps people overcome barriers to employment.
dateFounded in 1919
location
Pittsburgh, Pennsylvania, USA
people-size1001-5000 employees
web-link
https://www.goodwillswpa.org/

Funding

Current Stage
Late Stage

Leadership Team

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Patricia Trainer
Chief Operating Officer/Chief Compliance Officer
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Recent News

Seattle TechFlash
Empowering the workforce of tomorrow: How Goodwill of Southwestern PA is driving economic impact
2025-08-29
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