Wipro · 3 hours ago
ASSET AND CONFIGURATION COORDINATOR L3
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$45K/yr - $110K/yr
5+ years expWipro is an end-to-end digital transformation partner seeking an Asset and Configuration Coordinator L3. The role involves leading a team in IT Asset Management, ensuring effective management of IT assets and maintaining operational processes.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
5+ years of experience of working in IT Asset Management Lead role
Ability to lead the team of 6-8 members of IT Service Center
Working knowledge of Apple-MAC operating systems and devices installation
Working knowledge of Service Now ticketing system
Knowledge of ITIL asset management process and EUS IT Hardware management process
Knowledge of IMAC process
Knowledge of maintaining the IT store assets, stock up to date
Working knowledge of IT Depot model
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
Take ownership and responsibility of an issues from start through to a successful resolution
Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures
Qualification
Required
5+ years of experience of working in IT Asset Management Lead role
Ability to lead the team of 6-8 members of IT Service Center
Education - Associate Degree
Working knowledge of Apple-MAC operating systems and devices installation
Working knowledge of Service Now ticketing system
Knowledge of ITIL asset management process and EUS IT Hardware management process
Knowledge of IMAC process
Knowledge of maintaining the IT store assets, stock up to date
Working knowledge of IT Depot model
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
Take ownership and responsibility of an issues from start through to a successful resolution
Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures
Benefits
Full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
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