Omni Fort Worth Hotel · 16 hours ago
Rooms Leader-In-Development | Full Time
Amelia Island, FL, US
Full-time
Onsite
New Grad, Entry LevelOmni Amelia Island Resort & Spa is a premier destination offering luxurious accommodations and a dynamic work environment. They are seeking a Rooms Leader-In-Development to participate in a management training program focused on Housekeeping and Rooms Division operations, with responsibilities including overseeing staff performance and learning all aspects of front office and housekeeping operations.
Hospitality
Responsibilities
Will learn and perform all aspects of Front Office and Housekeeping operations
Oversees the performance of staff and takes corrective actions when necessary
Scheduling of staff
Maintains accurate payroll records to ensure staff is paid correctly
Cleaning and inspecting of guest rooms
Checking in and out guests and ensuring standards are met
Responds to guest requests and complaints as required
Monitors product inventory and orders additional products as necessary
Assists with interviewing and selection of staff
Ensures that all Front Office and Housekeeping operations are performed according to Omni Hotels standards
Attends all supervisory and management training classes
Completes administrative duties for the Director of Rooms and other members of management
Assist in the following positions as needed:
+ Front Desk Agent - assist guests with the check-in and check-out process, conflict resolution, and service recovery
+ PBX Operator - maintain a multi-line phone system, route calls accordingly
+ Bellperson - assist guests with baggage upon arrival to the hotel, heavy lifting/carrying/pushing/pulling, some driving may be required
+ Laundry Attendant - sorting of dirty linen, operating all washers and dryers
+ Housekeeping Supervisor - inspecting rooms for satisfactory completion
Qualification
Required
Bachelor's (four-year) degree is required, preferably in Hospitality Management or a related field, within the past 2 years
Commitment to one year (12 months) of service at the home hotel
Ability to transfer and/or relocate to any Omni property within the continental United States upon successful completion of the LID program
Ability to work a flexible shift including weekends, evenings, and holidays, as this position requires a 50 hour work week
Must be 21 years of age or older, able to pass a drug screen, and possess a valid driver's license with clean driving record (in order to be approved for driving positions)
Ability to make quick decisions in high stress situations
Excellent customer service skills, pleasant and positive personality, strong attention to detail, ability to multi-task and prioritize, well organized, efficient, and able to handle deadlines
Preferred
Previous housekeeping or rooms division experience is preferred
Knowledge of Microsoft Office programs including Word, Excel, and PowerPoint
Company
Omni Fort Worth Hotel
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase