GAC Group · 21 hours ago
IT Specialist
Houston, Texas, United States
Full-time
Onsite
Mid Level
$50K/yr - $55K/yr
4+ years expGAC Group is seeking a motivated and detail-oriented IT Specialist to join their team. The ideal candidate will manage, secure, and govern Microsoft 365 for GAC worldwide users while handling system administration tasks and ensuring minimal downtime across the IT infrastructure.
Freight ServiceLogisticsMarine TransportationShipping
Responsibilities
Manage and secure Microsoft 365 users globally, ensuring smooth business operations and preventing disruptions
Perform system administration tasks as assigned by application development and support teams
Log, classify, and assign tickets accurately, following up on incidents until resolution
Maintain minimal downtime for branch IT endpoints managed by the IT Service Desk team
Proactively monitor and escalate service interruptions and alerts, ensuring timely resolution
Apply monthly security patches in alignment with timelines provided by the IT Security team
Follow ISMS procedures to onboard and offboard consultants, ensuring access is revoked when required
Maintain a centralized repository of approved documents and ensure periodic review for accuracy and updates
Manage and update the hardware and software asset inventory in Service Desk (JIRA)
Qualification
Required
Degree in IT or secondary education with relevant technical qualifications
A minimum of 4 years in an IT support or administrative role
Experience with IT service management systems
Strong written and verbal communication skills in English
Advanced computer skills with proficiency in relevant IT systems and software
Preferred
ITIL
Microsoft 365
Azure Administrator certification
networking certifications
Company
GAC Group
The GAC Group is committed to ensuring customers’ needs for quality shipping, logistics and marine services are understood and met.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mikael Leijonberg
Group CFO
Bengt Lindwall
Founder
Recent News
Just-Auto
2026-01-22
2026-01-17
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