Silco Fire & Security · 1 day ago
Salesforce Configuration Engineer
Cincinnati, OH
Full-time
Onsite
Mid Level
3+ years expSilco Fire & Security is a mission-driven company focused on protecting lives and property through fire protection and security systems. They are seeking an experienced Salesforce Configuration Engineer to build, maintain, and support Salesforce functionality, collaborating with teammates and business partners to meet platform needs.
EmailFacilities Support ServicesFacility Management
Responsibilities
Configure and maintain Salesforce functionality, including:
Custom objects, fields, record types, page layouts, and related lists
Profiles, permission sets, sharing rules, and access controls
Validation rules, approval processes, and declarative automation
Build, modify, and maintain Salesforce Flows to support business processes
Safely update existing configurations as requirements evolve
Independently manage declarative automation and resolve conflicts or unintended behavior
Troubleshoot configuration, automation, and data‑related issues
Maintain and clean up legacy configuration as needed
Support data imports, updates, and cleanup activities
Maintain data quality through validation rules and controlled processes
Manage users, permissions, and license assignments
Resolve user‑reported issues related to configuration, access, and usability
Partner with team members to support users and resolve issues efficiently
Monitor system usage and identify opportunities for operational improvement
Maintain clear documentation of configurations and changes
Perform unit testing of configuration and automation changes
Prepare changes for handoff to a dedicated QA team member for independent testing
Address defects or feedback identified during QA testing
Review Salesforce seasonal releases and apply approved updates
Support third‑party applications and Salesforce Field Service configuration where applicable
Qualification
Required
Salesforce Administrator Certification (ADM‑201) – required
3-5 years of proven experience as a Salesforce Administrator and/or Configuration Engineer
Strong, hands‑on experience with Salesforce Setup and declarative tools
Demonstrated ability to work independently in a Salesforce environment
High attention to detail and sound judgment when implementing changes
Strong troubleshooting, organizational, and documentation skills
Preferred
Experience with Salesforce Field Service
Experience supporting Service Cloud & Experience Cloud functionality
Additional Salesforce certifications (Advanced Administrator, Platform App Builder, Field Service)
Experience working within established change and release management processes
Benefits
Medical
Dental
Vision
Aflac
Flexible Spending Account (FSA)
Company paid short-term disability
Life insurance
Company paid training
401(k) program with company matching
Tuition reimbursement
Paid holidays
Generous paid time off
Company
Silco Fire & Security
Silco Fire & Security is a Facilities Services firm offering fire protection, security & extinguisher service& emergency lighting services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Giglia
CFO
Company data provided by crunchbase