Salvo Health · 19 hours ago
(Sr.) Director of Growth & Patient Acquisition
United States
Full-time
Remote
Lead/Staff, Director/Executive
$165K/yr - $180K/yr
5+ years expSalvo Health is seeking a hands-on, strategic Director of Growth & Patient Acquisition to lead patient engagement across partner physician networks. This role involves overseeing patient growth and retention through various marketing channels and managing a remote outbound contact center while developing innovative strategies to enhance patient acquisition.
Health Care
Responsibilities
Lead the B2B2C patient acquisition and retention strategy by designing a multichannel, integrated marketing program that drives new patient enrollments and achieves growth goals
Monitor and analyze acquisition and retention metrics to support continuous improvement
Create an A/B testing framework to inform tactical growth levers and validate strategic decisions
Design and own the execution of acquisition strategy, including hands-on campaign build out in CRM, digital marketing, and dialer tools
Oversee operations of our contact center and direct a team of supervisors for outbound enrollment and customer service teams
Guide creative development and messaging of outreach materials and webpages to further optimize conversion
Work with clinical and analytics teams to establish and iteratively refine audience segmentation to inform targeting and messaging decisions
Work with our account management team to decrease friction in physician referrals and ensure a strong hand off into the sign-up experience
Create clear processes, documentation, and operating rhythms to ensure scalable and repeatable growth engines for inbound and outbound enrollments
Manage vendor relationships as needed, including evaluating AI-first vendors around eligibility and benefits checks, chatbot and drip marketing, self-scheduling interfaces, agentic AI tooling, and more
Ensure all patient-facing marketing materials and acquisition strategies meet legal and regulatory standards
Stay current on the newest approaches to patient acquisition to continuously adopt innovative and effective outreach and acquisition tools spanning digital, traditional, and AI-supported strategies
Qualification
Required
5+ years of experience in virtual care or digital health operations, patient acquisition, growth, or multichannel marketing; experience in B2B2C growth a plus
Experience leading or managing operations of remote front-line contact center teams preferred
Experience in a startup or high growth consumer-facing company
Familiarity with CRM, marketing automation, and analytics tools
Strong analytical skills and hypothesis driven orientation, with experience using A/B testing and statistics to validate experiments
Deep understanding of privacy regulations and compliant healthcare marketing practices including HIPAA, TCPA, and others
Strong organizational skills and the ability to multitask in a fast-paced and dynamic environment
Excellent communication skills, both written and verbal
Experience working cross-functionally with senior stakeholders
Self-motivated, results-oriented and strategic thinker
Preferred
Experience leading or managing operations of remote front-line contact center teams
Personal passion for health and wellness topics
Benefits
Competitive health benefits
401(k)
Flexible time-off
A larger sense of mission
Professional development and entrepreneurial opportunities
Company
Salvo Health
Salvo Health enables community GI providers to leap into a #HybridCare future, for healthier patients, happier doctors, and better economics
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$22.02MKey Investors
ManchesterStory GroupHuman VenturesCity Light Capital
2026-01-22Series A· $8.5M
2025-02-10Seed· $4.75M
2024-02-29Seed· $5M
Leadership Team
Jeffrey Glueck
Founder & CEO
Recent News
Crain's New York Business
2026-01-22
2025-12-31
Company data provided by crunchbase