University of Utah Health · 1 day ago
Experience Design Specialist
Salt Lake City, UT
Full-time
Onsite
Entry, Mid Level
2+ years expUniversity of Utah Health is an integrated academic healthcare system focused on enhancing health and well-being through patient care, research, and education. The Experience Design Specialist role involves designing and delivering human-centered solutions, developing targeted content, and collaborating with experts to ensure materials meet end-user needs.
Health CareHigher EducationTechnical SupportTraining
Responsibilities
Independently designs clear, audience-ready learning materials—such as guides, 1-pagers, quick tips, workflows, and PPT decks—that support local or cross-functional needs
Conducts interviews, shadowing, and mapping sessions to gather perspectives and translate insights into summaries, themes, and practical recommendations
Facilitates small co-design sessions, feedback huddles, or working groups that surface clarity, generate ideas, and build shared understanding
Creates visual workflows, communication tools, and basic prototypes and iterates on them using user feedback and rapid testing methods
Performs qualitative analysis by sorting, coding, and synthesizing comments or reflections into decision-ready summaries
Uses enterprise platforms (SharePoint, Teams, Qualtrics, and AI-enabled tools) to manage project components, produce materials, and ensure timely delivery
Recognizes patterns or system-level concerns emerging from local data and escalates them to senior designers for broader evaluation
Qualification
Required
Bachelor's degree in a related field or equivalency
Two years' relevant experience in Experience, qualitative research, or healthcare environment
Ability to form reliable positive relationships with frontline staff, coordinators, and operational partners
Ability to create psychologically safe environments for feedback sessions
Ability to gather perspectives through structured interviews, shadowing, and mapping
Ability to produce clear, practical learning materials with minimal supervision
Ability to use survey results and comments to make design decisions
Demonstrated analytical, problem solving, human relations and effective communication skills
Company
University of Utah Health
University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Kahlert Foundation
2022-11-03Grant· $15M
Leadership Team
Michael L. Good, MD, FNAI
Chief Executive Officer
Pilar Varela, MSML
Director, Operations & Logistics for CEO of the Health System & SVP for Health Sciences
Recent News
2025-03-18
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