Chateau Retirement Communities · 1 day ago
Associate Director of Sales
Chateau at Bothell Landing - Bothell, WA 98011
Full-time
Onsite
Mid, Senior Level, Lead/Staff
$33/hr - $36/hrChateau Retirement Communities is seeking an Associate Director of Sales to support community occupancy growth and sales execution. The role involves coordinating move-ins, managing sales activities, and assisting with events to enhance resident engagement.
CommunitiesHealth CareRetirement
Responsibilities
Support the Community Relations Director with follow-up, scheduling, and documentation
Maintain accurate CRM records and sales activity tracking
Coordinate tours, assessments, and “eyes-on” visits with internal teams
Provide back-up tour and prospect coverage using approved materials and messaging
Assist with lease preparation and signing coordination, as directed
Coordinate move-in timelines, requirements, and communication with residents and families
Schedule new resident connection meetings with department heads
Ensure move-in and move-out documentation is complete and properly filed
Maintain resident business files
Support move-out coordination with residents, families, and teams
Support planning and execution of sales and marketing events
Assist with event logistics, materials, and on-site support
Greet guests, assist with tours, and support prospect engagement
Complete post-event follow-up and documentation
Ensure alignment with approved branding and messaging
Maintain positive, regular communication with residents and families
Ensure weekly contact for IL residents when out of the community
Escalate concerns appropriately and follow up after resolution
Maintain accurate records related to sales, transitions, and events
Collaborate with sales, marketing, nursing, and operations teams
Participate in training and development activities
Perform other duties as assigned within the scope of the role
Qualification
Required
High school diploma required; Bachelor's degree preferred
Experience in sales support, customer service, hospitality, or senior living preferred
Strong organizational, communication, and follow-up skills
Ability to manage multiple tasks in a structured, fast-paced environment
Sensitivity to and understanding of the senior population
Proficiency in Microsoft Word and Excel; ability to learn CRM systems
Ability to read, write, and communicate effectively in English
Preferred
Bachelor's degree preferred
Experience in sales support, customer service, hospitality, or senior living preferred
Company
Chateau Retirement Communities
Chateau Retirement Communities specializes in living, assisted living, and memory care for aged people.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Molly Cole
Chief Marketing Officer
Company data provided by crunchbase