Patient Financial Counseling Assistant jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Ohio State University Wexner Medical Center · 12 hours ago

Patient Financial Counseling Assistant

positionColumbus, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information. The Financial Counselor role supports patients by explaining insurance policies, analyzing financial situations, and assisting with financial assistance programs.

Health CareHospitalMedical

Responsibilities

Support patients with outpatient, inpatient and ambulatory surgery visits by fully explaining multifaceted commercial and government insurance policies and benefits
Analyze complex financial situations and determine appropriate program eligibility for both governmental and non-governmental options
Work diligently with patients to complete application processes and collect verifications for various financial assistance programs such as Charity, HCAP and Medicaid
Create accurate estimates, collect deposits and set up payment plans
Collaborate with clinical teams, including senior hospital administration to facilitate discharge planning or ongoing treatment programs when financial needs are identified

Qualification

Customer serviceMedical terminologyExcelProblem-solvingInterpersonal skillsVerbal communicationWritten communicationPresentation skills

Required

High School Diploma or GED
PC Knowledge and interpersonal, verbal, and written communication
Minimum 6 months experience in customer service or a healthcare environment

Preferred

Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content
Medical terminology, coding, and third-party reimbursement experience
Ability to work in multiple systems for assigned tasks, management, and reporting
Strong problem-solving and presentation skills
High level of customer service skills
Able to prioritize and coordinate multiple tasks in a busy environment

Company

The Ohio State University Wexner Medical Center

twittertwittertwitter
Glassdoor3.6
company-logo
The Ohio State University Wexner Medical Center is personalizing health care to meet the needs of each patient. It is a sub-organization of The Ohio State University.
dateFounded in 1834
location
Columbus, Ohio, USA
people-size10001+ employees
web-link
http://wexnermedical.osu.edu/

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Emile Daoud
Chief, Cardiac Electrophysiology Section
linkedin

Recent News

GlobeNewswire
Foundation for Sarcoidosis Research Announces New Members to the Expanding FSR Global Sarcoidosis Clinic Alliance, Including Its First International Member
2026-01-16
FiercePharma
After scrapped trial, InflaRx could tap partner to revive development of COVID drug in rare skin disorder
2026-01-05
PR Newswire
Renerva Receives FDA IDE Approval to Commence First-in-Human Study of its Renerva PNM-CAP™ Device for Neuroma Pain
2025-12-03
Company data provided by crunchbase