Loss Mitigation Specialist - Resident Services jobs in United States
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AvalonBay Communities · 1 day ago

Loss Mitigation Specialist - Resident Services

positionLOC-TX004-Avalon West Plano
timeFull-time
remoteOnsite
seniorityMid Level

AvalonBay Communities, Inc. is an equity REIT focused on developing and managing distinctive apartment homes in prime U.S. markets. The Residential Services Loss Mitigation Specialist is responsible for safeguarding financial integrity by leading fraud prevention initiatives and supporting delinquency and legal processes across Texas communities.

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Growth Opportunities

Responsibilities

Lead fraud prevention initiatives
Support delinquency and legal processes
Partner with onsite teams, Customer Care Center, AvalonBay Legal and external legal support & agencies
Ensure consistent application of policies
Timely legal action
Strategic reduction of bad debt through proactive monitoring, training, and cross-functional collaboration

Qualification

Property management experienceFraud prevention toolsSalesforce proficiencyLegal coordinationHousing subsidy programsBasic arithmetic skillsMicrosoft Office applicationsVerbal communicationWritten communication

Required

Proven experience in property management, loss mitigation, or legal coordination
Strong understanding of fraud prevention tools and housing subsidy programs
Ability to listen to, understand and speak so others can understand ideas and information presented verbally
Reads and writes English as demonstrated by clear and concise written and verbal communications
Proficiency in Salesforce and other property management systems
Ability to travel across Texas and attend court proceedings as needed
Possesses basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to perform basic calculations and analyses such as estimating, determining averages and percentages, proration, and calculating totals
Performs basic Microsoft Office applications such as word processing and spreadsheets

Benefits

Comprehensive benefits — health, dental and vision
401(k) with company match
Paid vacation and holidays
Tuition reimbursement
An employee stock purchase plan
A 20% discount on our incredible apartment homes

Company

AvalonBay Communities

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AvalonBay Communities is a real estate investment company
dateFounded in 1978
location
Arlington, Virginia, USA
people-size1001-5000 employees
web-link
https://www.avaloncommunities.com/

Funding

Current Stage
Public Company
Total Funding
$4.01B
Key Investors
Private Advisor Group
2025-04-04Post Ipo Debt· $2.5B
2024-09-05Post Ipo Equity· $710.4M
2024-05-07Post Ipo Debt· $400M

Leadership Team

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Sean J. Breslin
Chief Operating Officer
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Kurt Conway
Senior Vice President, Corporate Strategy and Communications
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Recent News

Morningstar.com
AvalonBay Communities, Inc. Announces Fourth Quarter 2025 Earnings Release Date
2026-01-09
MarketScreener
AvalonBay Communities, Inc. Announces Participation in Nareit’s REITworld Conference, Provides Fourth Quarter 2025 Capital Markets Update and Publishes Updated Investor Presentation
2025-12-08
Mercury News
Deal helps bring more housing to Bishop Ranch in San Ramon
2025-12-05
Company data provided by crunchbase