NEOGOV · 16 hours ago
Administrative Specialist, Therapeutic Resources
Cumming, GA
Full-time
Onsite
Entry Level
$41K/yr - $41K/yr
1+ years expNEOGOV is a company that provides innovative software solutions for government agencies. They are seeking an Administrative Specialist to support the Therapeutic Recreation team by managing administrative and operational needs, ensuring compliance with policies, and providing excellent customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records
Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary; relays calls/messages via base radio
Performs customer service functions; provides information/assistance regarding department/division services, activities, locations, procedures, timeframes, documentation, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution
Receives moneys in payment of various taxes, penalties, fees, or services; records transactions and issues receipts; posts payments into computer; counts and maintains cash drawer; balances revenues and forwards revenues as appropriate
Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs
Maintains file system of various files/records for the department/division; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents
Coordinates calendar activities for the department; schedules appointments, meetings, hearings, inspections, or other activities; updates calendar on a regular basis and notifies parties involved of changes
Monitors inventory of department/division supplies and forms; ensures availability of adequate materials to conduct work activities; initiates requests/orders for new or replacement supplies; obtains/issues purchase orders
Processes invoices for payment; matches invoices with backup documentation; verifies receipt of goods/services; reviews invoices for accuracy and proper budgetary coding; makes applicable calculations and researches discrepancies; forwards invoices for payment
Processes payroll documentation; generates and distributes timesheets; reviews completed timesheets or time cards for accuracy and completeness; calculates hours work, verifies calculations, and researches discrepancies; enters payroll data into computer; forwards payroll documents for payment; maintains records of attendance, overtime, or leave time; distributes paychecks
Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed
Types, composes, prepares, or completes various forms, reports, correspondence, lists, charts, receipts, schedules, calendars, bid tabulations, purchase orders, contracts, warrants, court notices, case files, newsletters, flyers, worksheets, transmittal sheets, inventory records, inspection reports, business licenses, invoices, renewal notices, agendas, meeting minutes, legal advertisements, plats, work orders, applications, inmate account reports, cash balance reports, sales reports, account reports, press releases, advertisements, personnel forms, or other documents
Receives various forms, reports, correspondence, logs, lists, payments, meeting minutes, schedules, time sheets, leave requests, invoices, newspaper articles, bids, requests for proposal, requests for quotes, incident reports, accident reports, criminal background reports, driver history reports, court calendars, tag/title documents, tag renewal notices, emission inspection forms, refund requests, customer account records, meter readings, inventory records, inspection reports, engineering letters, permits, applications, absentee ballots, bank statements, sales tax forms, insurance forms, personnel forms, photographs, warrants, legal documents, plats, maps, street indexes, road inventory, valuation guides, catalogs, laws, regulations, ordinances, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate
Performs general clerical tasks, which may include making copies, sending/receiving faxes, updating department documentation, sorting/distributing incoming mail, or processing outgoing mail
Performs basic maintenance of computer system and general office equipment, such as backing up data or replacing paper, ink, or toner; coordinates service/repair activities as needed
Communicates with supervisor, employees, other departments, County officials, attorneys, defendants, vendors, vehicle dealers, insurance agencies, financial institutions, candidates, voters, customers, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Maintains confidentiality of departmental documentation and issues subject applicable to law
Balances and maintains records of department revenues; prepares various revenue reports and balances books; transports bank transactions to/from bank
Maintains petty cash fund for area of assignment; disburses funds for expenditures as appropriate; ensures proper receipts/documentation of expenditures; balances fund and requests reimbursements as needed
Receives/processes registration forms/fees for enrollment in department programs/activities; contacts participants regarding program activities as needed
Assists in coordinating or conducting various department activities/events; assists with concessions at tournaments
Performs notarization of documents as needed
Performs general tasks, which may include delivering documentation to/from other offices or transporting banking transactions
Provides assistance to other employees or departments as needed
Performs other related duties as required
Qualification
Required
High school diploma or GED
One (1) year previous experience and/or training involving office administration, customer service, bookkeeping, record/file management, personal computer operations
Typing speed of 30 words per minute required
May require possession and maintenance of valid State of Georgia Notary Public certification
May require possession and maintenance of valid State of Georgia driver's license
Operation of Georgia Criminal Information Computer (GCIC) system requires possession of GCIC Terminal Operator certification
Duties involving handling of cash funds may require ability to be bonded
Benefits
Personal Leave Accrual
Observed Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life & AD&D Insurance
Disability Insurance – Short Term and Long Term
Additional Life Insurance and AD&D
Retirement Plan (401K)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase