Korean Bilingual Financial Support Representative - Statewide in Arkansas jobs in United States
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ResultsCX · 2 hours ago

Korean Bilingual Financial Support Representative - Statewide in Arkansas

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$19/hr - $19/hr

ResultsCX is a company that emphasizes support for their customers, and they are seeking Korean Bilingual Financial Support Agents to assist with account-related inquiries. In this role, agents will handle both inbound and outbound calls, providing support for tasks such as account reviews, payment assistance, and program enrollment.

Customer ServiceOutsourcingRetailService Industry

Responsibilities

Assist customers with a wide range of account-related inquiries in both English and Korean
Handle both inbound and outbound calls
Perform member account review and updates
Provide payment and claim assistance
Assist with account activations and new program enrollment
Address card benefit inquiries

Qualification

Fluent in EnglishFluent in KoreanTechnical proficiencyTyping skillsCustomer service

Required

High school diploma or GED required
Fluent in both English and Korean
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 8:30am-5pm EST, Monday through Friday
PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions

Benefits

Incentive potential after training

Company

ResultsCX

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Glassdoor3.3
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ResultsCX is a provider of customer experience management services.
dateFounded in 1990
location
Fort Lauderdale, Florida, USA
people-size10001+ employees
web-link
https://resultscx.com

Funding

Current Stage
Late Stage
Total Funding
$22.87M
Key Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity

Leadership Team

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Rajesh Subramaniam
MD & CEO
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Recent News

Business Wire
AI Transforming Contact Centers into Growth Engines
2025-10-31
Business Wire
ResultsCX Named 'Major Contender' in Everest Group's Customer Experience Management Services PEAK Matrix® Assessment 2025, Americas
2025-10-17
Morningstar.com
ResultsCX Wins Gold in 2025 Brandon Hall Excellence Awards for Successful Implementation of ERIN
2025-09-23
Company data provided by crunchbase