Head of People Operations jobs in United States
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Recom · 6 hours ago

Head of People Operations

Recom is a premier Amazon accelerator that empowers global brands to maximize profitability on the world’s largest marketplace. The Senior Vice President of People Operations will be responsible for owning the company’s people strategy, systems, and governance, while providing leadership across benefits and operations, U.S. talent acquisition, and overseas talent acquisition.

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Responsibilities

Owns the overall people strategy aligned with company goals
Provides leadership and direction across benefits and office operations, U.S. talent acquisition, and overseas talent acquisition
Ensures clear ownership, accountability, and collaboration across people-related functions
Acts as the senior escalation point for people-related issues, risk, and decision-making
Directly manages and develops leaders across people operations and talent acquisition
Aligns priorities and workflows between U.S. recruiting, overseas recruiting, and people operations
Establishes clear roles, responsibilities, and success metrics across teams
Supports leadership development and performance accountability for people leaders
Oversees all talent acquisition strategy across domestic and international hiring
Ensures recruiting efforts align with headcount plans, budgets, and growth priorities
Partners with U.S. and overseas recruiting leaders to maintain hiring quality and consistency
Establishes standardized hiring processes, interview frameworks, and decision criteria
Oversees benefits administration, onboarding processes, and office operations at a strategic level
Ensures compliance with applicable labor laws across U.S. and international jurisdictions
Partners with legal, finance, and external vendors to manage HR risk and governance
Maintains and evolves employee policies, handbooks, and internal documentation
Owns employee relations, investigations, and escalation management
Advises leadership on performance issues, disciplinary actions, and terminations
Establishes performance management frameworks, review cycles, and documentation standards
Oversees compensation structure, job architecture, leveling, and promotion processes
Ensures consistent and defensible people decisions across the organization
Defines standards for contractor, EOR, and employee hiring models
Oversees global workforce structure and compliance strategy
Partners with overseas talent leadership to mitigate international hiring risk
Ensures offshore hiring practices align with company policies and risk tolerance
Partners with executive leadership on workforce planning and organizational design
Forecasts hiring needs and supports long-term headcount planning
Evaluates workforce mix and hiring models as the company scales
Ensures people systems and processes evolve with growth
Owns HRIS, ATS, benefits, and people-related systems
Establishes KPIs and reporting across HR and talent acquisition functions
Ensures data accuracy, audit readiness, and system integrity
Identifies operational gaps and drives continuous process improvement

Qualification

People strategyTalent acquisitionHR operationsU.S. labor lawInternational workforce modelsLeadership developmentPerformance managementEmployee relationsProcess improvement

Required

8+ years of experience in human resources, people operations, or talent leadership
Experience leading both HR operations and talent acquisition functions
Strong knowledge of U.S. labor law with exposure to international workforce models
Proven ability to scale people processes in a growing organization
Experience managing managers and senior individual contributors
Practical, execution-focused leadership style

Company

Recom

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Recom is designed to fit like a glove—we develop expertly tailored solutions to help premium brands accelerate on Amazon.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Topspin PartnersBalance Point Capital Partners
2020-05-28Series Unknown
2020-05-28Debt Financing

Leadership Team

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Mitchell Bailey
Divisional Chief Operating Officer
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Company data provided by crunchbase