College H.U.N.K.S. Hauling Junk and Moving · 1 day ago
Operations Manager- Move
Fairfield, NJ 07004
Full-time
Onsite
Mid, Senior Level
$55K/yr - $55K/yr
3+ years expCollege H.U.N.K.S. Hauling Junk and Moving is a rapidly growing franchise recognized for its unique culture and values. The Operations Manager is responsible for overseeing daily operations, team development, and ensuring client satisfaction while fostering a culture of accountability and excellence.
Customer ServiceLogisticsService Industry
Responsibilities
Create, refine, and implement operational processes that drive consistency and efficiency
Conduct Welcome/Confirmation calls to clients
Investigate and resolve damage claims quickly and professionally
Manage moving labor and staffing to align with performance goals
Schedule crew shifts and maintain effective coverage
Input and monitor daily performance metrics
Oversee truck and equipment check-in/out procedures
Order and manage marketing supplies
Manage end-of-day shop closing procedures
Ensure all operations comply with safety and legal standards
Foster a culture of accountability, punctuality, and operational excellence
Hire, train, and develop team members to meet and exceed business goals
Coach team members in the areas of sales, customer service, safety, problem-solving, and project management
Lead by example and build a culture aligned with the company’s mission and core values
Identify and grow future leaders within the team
Promote a respectful, honest, and team-oriented workplace
Develop and maintain partnerships with complementary local businesses
Attend networking and professional organization events (e.g., NAPO, NASMM)
Oversee and coach sales team members
Promote brand visibility through community engagement and local events
Support implementation of local marketing campaigns
Manage the business to budget and financial targets
Review and analyze monthly P&L reports and communicate insights to leadership
Identify areas for operational improvement based on financial and performance data
Track key performance indicators (KPIs) and adjust strategy as needed
Structure scalable systems and tools that support sustainable growth
Qualification
Required
Bachelor's Degree in Business Management or relevant experience
Ideally 3 years' experience leading and managing decentralized teams in the field (eg moving, logistics, home services, etc.), OR relevant field leadership such as shift commander, lieutenant, captain, major, or similar
Proven track record in Sales, Marketing, and Operational Management preferred
Confident and proactive communicator; must be able to manage positive relationships with clients and team members
Must possess the ability to make informed, data-based decisions and adapt to challenges on the fly
Must be safety and liability conscious
Must possess strong leadership skills and the ability to drive process and strategy adoption amongst the team
Strong written, verbal, and presentation communication skills
Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels
Self-disciplined, results-driven, and capable of working independently
Retired or former law enforcement professionals are strongly encouraged to apply: We value the leadership, integrity, safety-first mindset, and respected authority that professionals from this background bring to our team environment
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Company
College H.U.N.K.S. Hauling Junk and Moving
As seen on Shark Tank, Netflix, Oprah, HGTV, Undercover Boss, and more! 📺 🎥 🚛🚚 Purpose-Driven, Values-Based, Socially-Conscious, Results-Obsessed, World-Class iconic moving and junk removal franchise brand.
Founded in 2004Tampa, Florida, USA
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
E
Eric Natale
Director Of Operations
Ethan Bell
General Manager
Recent News
2026-01-23
2026-01-16
2026-01-14
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