Mountain America Credit Union · 19 hours ago
Business Lending Portfolio Manager
Sandy, UT
Full-time
Onsite
Senior Level
5+ years expMountain America Credit Union is seeking a Business Lending Portfolio Manager to lead the portfolio management and reporting processes for their Business Lending team. This role involves managing team members, ensuring quality service and compliance, and overseeing the credit quality of the loan portfolios.
BankingFinancial ServicesMortgage
Responsibilities
Lead Business Lending’s portfolio management team members by establishing performance expectations and accountability standards
Oversee development, training, workflow, and scheduling to meet individual and team goals
Monitor and track productivity and efficiency of each team member, identifying needs for training and development
Monitor and manage watch lists, problem loans, and delinquent loans for all of Business Lending
Responsible for the credit quality of the Business Lending Portfolio
Structure and review loan modification requests to ensure accurate and quality analysis
Implement processes for review and retention of all loan files and documents pre- and post-closing
Administer, maintain, review, analyze, monitor, and track overall portfolio performance, identifying trends and areas of focus for management
Oversee annual loan review processes
Partner with leadership for preparation for all exams, reviews, and audits – including NCUA ONES exams, internal audits, external reviews, and SBA audits
Collaborate with management to ensure compliance and consistency in practices and procedures for the Business Lending team, Special Assets, and Compliance
Maintain proficient knowledge of core and LOS systems, ensuring all portfolio loans are accurately booked and maintained
Develop and maintain internal reporting to monitor progress of requests through the modification and renewal phases
Oversee all reporting for Business Lending, including production, incentives, delinquency, portfolio management, concentration, risk ratings, modifications, and other key metrics
Develop and maintain compliant reporting as required for CECL, CFPB, and other regulatory bodies
As directed, manage loan participations – ongoing monitoring and management of the participated loans, set and ensure adherence to participation procedures, and collaborate with sales teams on new participation opportunities
Monitor performance of and maintain lists of approved vendors relevant to portfolio management functions
Ensure the team operates within established budgets, policies, procedures, practices, and regulations
Promote open communication among all areas affected by portfolio management, including sales, underwriting, closing and construction teams
Serve as a source for coordination and delivery of information requested by reviewers, examiners, and auditors
Advise team management on key areas of opportunity and need for process improvement, employee development, and overall team progress
Partner with the Talent and Development team to develop and implement processes to maximize compliance, process changes, and professional development for the team
Collaborate with finance team on participated business loans
Other duties as assigned
Qualification
Required
5 years of progressive experience in a financial environment
Demonstrated experience in small business lending, real estate lending, commercial lending, construction lending and related loan products
1-2 years of leadership experience
Bachelor's degree from an accredited institution in business, marketing, finance, economics or related field
Education will be verified
Four years in a progressive financial setting may be substituted for a relevant degree
Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Experience with analytical and reporting software and loan origination systems
Knowledge of credit bureau systems and financial calculators
Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization
Extensive knowledge of Federal, State, SBA and NCUA regulations and other guidelines pertaining to business lending
Maintain in-depth understanding and knowledge of financial statement principles and analysis (income statements, balance sheets and cash flow analysis, etc.)
Excellent inter-personal skills including the ability to lead and collaborate with ad-hoc teams
Self-starter with strong organization and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines
Adaptive to change, responds positively to altered circumstances or conditions
Possess a desire and willingness to learn and continually update knowledge of financial concepts, strategies, systems etc
Demonstrated judgement skills to make quick decisions within or outside written policy and procedures
Demonstrated knowledge of review and negotiation of corporate contracts and agreements with complex terms and conditions
Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies
Unquestioned personal and professional integrity
Preferred
Significant business-related experience
A master's degree in business or finance
Company
Mountain America Credit Union
Mountain America Credit Union is a member-owned, full-service financial institution.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Curtis
EVP/Chief Financial Officer
Nathan Anderson
Executive Vice President/Chief Operating Officer
Recent News
2026-01-06
2025-12-24
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