MRS BPO, LLC · 5 hours ago
VP, Compliance and Operational Risk
MRS BPO, LLC is a growing U.S. debt collection organization seeking a VP-level compliance and risk leader to transform their compliance function into a proactive and data-driven model. The role involves ownership of enterprise compliance, operational risk identification, and the design of scalable risk frameworks, while fostering cross-functional partnerships and leading regulatory compliance efforts.
BankingFinancial ServicesInformation TechnologyInsurance
Responsibilities
Enterprise compliance across FDCPA, CFPB, state regulations, UDAAP, FCRA, TCPA, and privacy
Company-wide operational and regulatory risk identification — before issues surface externally
Design of scalable, embedded risk and control frameworks
Automation of compliance monitoring, QA, complaint intelligence, and reporting
Cross-functional partnerships with Operations, Technology, Data, Legal, and Clients
Regulatory exams, audits, client reviews, and external counsel relationships
Executive-level reporting with clear, data-backed risk insights
Qualification
Required
10+ years of senior compliance or risk leadership in collections, consumer finance, fintech, or servicing
Someone who has built, modernized, or scaled compliance programs
A leader who thinks beyond policies — into processes, controls, systems
Comfortable influencing executives and challenging legacy approaches
Ready to step into larger roles as we grow
Preferred
Experience with compliance automation, analytics, AI, or workflow-driven controls
Background in operational risk, QA, or control design
Experience in growth-stage or transformation environments
Exposure to CFPB exams, enforcement actions, or high-scrutiny clients