AIRSYS USA · 4 hours ago
Sales Operations Administrator
Greer, SC
Full-time
Onsite
Entry Level
$24/hr - $28/hr
1+ years expAIRSYS USA is seeking a Sales Operations Administrator to support the sales organization by managing the full lifecycle of customer quotes and sales orders. The role emphasizes accuracy and clear communication, ensuring timely fulfillment and effective collaboration across teams.
Consumer ElectronicsMachinery Manufacturing
Hiring Manager
Matt Littleford
Responsibilities
Create, revise, and issue customer quotes in Salesforce based on inputs from sales and engineering
Follow up on open quotes to support timely customer decisions
Create and maintain accurate Account, Contact, Opportunity, and Quote records
Support lead follow-up and opportunity updates as needed
Ensure CRM data accuracy throughout the sales lifecycle
Convert approved purchase orders into sales orders within the ERP system
Send order acknowledgements and confirm order details, lead times, and delivery expectations
Monitor open orders and projected ship dates to support timely fulfillment
Track shipments and provide proactive customer updates
Log customer communications into ERP and CRM systems
Use Excel and system reports to support order allocation and shipping forecasts
Serve as a primary point of contact for quote- and order-related inquiries
Respond to internal and external requests in a timely and professional manner
Coordinate with logistics on urgent or high-priority shipments
Partner with finance on customer setup, credit requests, and account updates
Submit product or item setup requests to the appropriate teams
Support customer-specific portals and pricing updates following approval
Follow documented processes to ensure consistency and accuracy
Cross-train with other Sales Operations Administrators to ensure coverage and continuity
Qualification
Required
High school diploma or equivalent required
1–4 years of experience in sales operations, customer service, inside sales support, or order processing
Salesforce experience required
Strong attention to detail and organizational skills
Clear written and verbal communication skills
Ability to handle multiple priorities and deadlines
Proficient in Microsoft Office (Excel required)
Comfortable working cross-functionally in a structured environment
Preferred
ERP experience preferred (Kenandy, Rootstock, SAP, or similar)
Company
AIRSYS USA
AIRSYS designs and manufactures advanced cooling solutions that support mission-critical ICT infrastructure and promote healthier, more efficient environments in K–12 schools.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-11-18
Company data provided by crunchbase