The Mint Gaming Hall · 1 day ago
Cafe Host
The Mint Gaming Hall is a vibrant entertainment venue, and they are seeking a Cafe Host to provide exceptional service to guests. This role involves greeting guests, managing cash transactions, and ensuring a clean and welcoming environment while actively engaging in upselling and maintaining food safety standards.
Entertainment
Responsibilities
Greet all guests in a friendly and approachable manner
Operates a cash register and receives payment from guests in cash, gift card or comp
Accurately counts and provides change to guests as required
Adheres to all cash handling and comp policies and procedures
Restocks supplies and merchandise as needed throughout the shift
Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale
Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations
Reports any maintenance or safety concerns to supervisor in a timely manner
Provide support to fellow team members through sharing of knowledge, helping to complete tasks and/or assisting in guest interactions
Demonstrates the ability and willingness to work in a fast-paced, flexible, and high-volume environment
To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors
The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner
The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions
Greets guests in a welcoming manner
Knowledgeable about menu offerings and able to answer guest’s inquiries
Actively use suggestive selling techniques to drive guest purchases
Takes guests orders
Clearing, cleaning, and resetting of tables
Delivering and presenting food to guests
Inspect food preparation and serving areas to ensure observance of safe, sanitary food handling practices
Maintain a solid knowledge of all food products and ensure all products are properly rotated
Completes all daily side work as assigned by management
Receives inventory, moves, and lifts product and places items in the appropriate location or storage areas
Ensures proper food handling and product procedures are followed to include wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products as required
Report any product or stock needs immediately to kitchen management
Safely use all kitchen equipment, cleaning, and sanitizing products in accordance with all SDS sheets and departmental standards
Qualification
Required
High school diploma or general equivalency diploma (GED) preferred
Must be 18 years of age or older
Must pass all required pre-screening and background checks
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled
Must be able to obtain and maintain a valid Kentucky gaming/racing license
Benefits
Weekly Pay
Up to $2000 in bonuses your first year
Competitive Health, Dental and Medical Benefits starting at $30/week
Fully paid company life insurance
401K with Company Match
FSA/HSA
Company
The Mint Gaming Hall
Get ready for all-new ways to play at Kentucky’s premiere entertainment destinations.
Funding
Current Stage
Late StageRecent News
Lane Report | Kentucky Business & Economic News
2025-06-05
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