Business Administrator l (Full-Time, Permanent) Winnipeg Business Centre jobs in United States
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Access Credit Union · 5 hours ago

Business Administrator l (Full-Time, Permanent) Winnipeg Business Centre

Access Credit Union is one of Manitoba's Top Employers, offering a professional and innovative work environment. The Business Administrator provides a superior member experience by greeting members, responding to inquiries, and promoting credit union products and services while working closely with the Business Lending team.

BankingFinanceFinancial Services

Responsibilities

Greet members and potential members, responding to inquiries on basic credit union products and services
Responsible for member problems and resolutions wherever possible, referring more complex issues to the appropriate person or department
Process daily business banking transactions and administrative tasks
Refer members, in person or via telephone, to appropriate staff members and departments as necessary
Responsible for opening and maintaining business memberships and accounts, setting up online banking and troubleshooting
Prepare bank confirmations
Administer and process term deposits
Solicit new members and foster business development through service excellence, product knowledge and teamwork
Provide administrative support and assistance to the Business Loan department
Process all required reports and documentation efficiently and accurately ensuring deadlines are met
Operates as contact for members and branch staff, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable
Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment
Work collaboratively with other team members to achieve organizational and department objectives
Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention

Qualification

Customer service experienceInterpersonal skillsCommunication skillsProficient computer skillsProductsRisk management knowledgeAttention to detailPrioritizeFollow proceduresSalesService opportunitiesWork under pressure

Required

Grade 12 diploma or equivalent
Business Administration or other post-secondary education would be considered an asset
Previous customer service experience
Demonstrated desire to serve others in a friendly and professional manner
Ability to identify and willingness to act upon sales and service opportunities
Strong interpersonal and communication skills, both verbal and written
Attention to detail with high degree of accuracy
Ability to work in fast-paced environment and perform well under pressure
Ability to prioritize using sound judgment to make timely and effective decisions
Knowledge of Access Credit Union's products and services
Ability to follow standardized policies and procedures
Knowledge of risk management within the financial industry
Proficient computer skills

Benefits

100% company paid health benefits
Employer-matched pension plan
Continuing education
Career advancement opportunities

Company

Access Credit Union

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Access Credit Union is a Canadian credit union that provides daily banking, loans & mortgages and investment services.

Funding

Current Stage
Late Stage
Company data provided by crunchbase