Aqua · 22 hours ago
Administrative Assistant I
Fayetteville, NC
Full-time
Onsite
Entry Level
1+ years expAqua, an Essential Utilities company, is seeking an Administrative Assistant I to support various administrative functions. The role involves preparing correspondences, maintaining files, processing financial duties, and coordinating division activities.
Business DevelopmentCustomer ServiceInfrastructure
Responsibilities
Prepare correspondences, including reports and meeting minutes and distribute via e-mail, fax, overnight shipping, etc
Maintain general files and records Responsible for charging out inventory and assisting in the annual physical inventory count Direct telephone calls and messages, make copies, distribute mail and order supplies
Responsible for the operation and maintenance of office equipment, cleaning contractor, security system and building maintenance
Responsible for various financial duties for the division including processing of invoices, bank deposits, preparation of purchase orders, credit card statements, claims processing, bulk water invoicing, monthly financial close and other financial duties as assigned
Utilize SAP for transaction processing, reporting, and financial management tasks
Monitor accounts receivable, track unpaid invoices, and follow up on discrepancies
Assist in system audits, ensuring data integrity and compliance with existing procedures
Enter and edit payroll for division employees Local contact for workers compensation claims processing and other benefits and human resource issues
Coordinate and schedule division activities including, but not limited to, employee meetings, community events and other division public-relation initiatives
Responsible for all new customers: Application process, processing loan applications, creating new accounts and setting appointments
Responsible for coordination and record keeping for the Cross Connection Control Program. -Responsible for providing back up to the Field Supervisor with various tasks including but not limited to scheduling work orders, customer inquiries and field locates
Also responsible for backing up the State Customer Service Representatives when requested
All other duties as assigned
Qualification
Required
High school graduate or GED equivalent
Ability to maintain confidentiality
MS Office experience, including word, excel and PowerPoint presentation skills
Ability to schedule meeting, prepare agendas and screen calls
Excellent typing and computer skills including proficiency in word processing, spreadsheet, database, and e-mail applications, and have the ability to gain proficiency in company technical software such as CIS-Banner, ServiceLink, Lawson and Powerplant, SAP
Must demonstrate ability to organize and complete multiple activities simultaneously
Self-starter who can operate with little supervision
Must have the personality, articulation (both spoken and written) and characteristics necessary to communicate effectively with customers, all levels of management, employees, regulatory agencies, government officials and vendors
A minimum of one-year relevant experience
Maintain Notary License
Preferred
Completion of college coursework is a plus
Company
Aqua
Aqua is the holding company for regulated utilities providing water or wastewater services in Pennsylvania,
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$934.8MKey Investors
Pennsylvania Infrastructure Investment AuthorityState Revolving FundCPP Investments
2026-01-21Grant· $12.4M
2026-01-21Debt Financing· $4.5M
2025-10-20Debt Financing· $35M
Leadership Team
Sadzi Oliva
President, Aqua Indiana
Recent News
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