MetLife · 6 hours ago
Client Services Consultant II
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $86K/yr
5+ years expMetLife is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management. The Client Services Consultant II is responsible for providing consultative service to large group insurance clients, managing customer relationships, and ensuring client satisfaction through exceptional service delivery.
Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
Responsibilities
Responsible for providing exceptional customer service thru ongoing customer delivery and client satisfaction
Overall accountability for the day-to-day administration of multiple National Accounts clients, including: Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams
Collaborates and acts as a liaison with client's Third-Party Administrator to assist with problem resolution and trouble shooting
Coordinates and facilitates client meetings, in person or via conference call, and prepares materials, agendas and presentations, leads client account audits and strategic planning process and partners with financial team in completion of client reports
Project leader for the implementation of new clients and addition of MetLife product lines to existing clients. Serves as a key resource and may serve as a subject matter expert to Customer Unit and National Accounts
Qualification
Required
5+ years of related experience
High School Diploma or equivalent
Excellent organizational, interpersonal, and communication skills, both written and verbal
Works autonomously; effectively handle multiple tasks and prioritizes deadlines appropriately
Preferred
3+ years of experience and knowledge of Group Benefits core products, particularly Life, Disability, Dental, and/or Absence management
Extensive experience managing complex client accounts and relationships
Strong project management skills
Self-motivated to learn more about the business and is proactive in personal development
Benefits
Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
A retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home
Pet
Critical illness
Hospital indemnity
Accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
Much more!
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-20Post Ipo Debt· $500M
2000-04-14IPO
Leadership Team
Michel A. Khalaf
President & CEO, MetLife, Inc.
Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
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