TD · 21 hours ago
Mgr. - FCRM, Screening Capabilities Ops and System Support
Buffalo-Niagara Area
Full-time
Onsite
Mid, Senior Level
$91K/yr - $146K/yr
7+ years expTD is one of the world's leading global financial institutions, and they are seeking a Manager for FCRM, Screening Capabilities Ops and System Support. The role involves managing a diverse portfolio of business application management activities, providing Level 1 application support, and ensuring compliance with managerial approvals and risk controls.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Provisioning and managing application licenses, overseeing access rights, conducting regular reviews of those rights, performing access cleanups, and ensuring compliance with managerial approvals
Providing Level 1 application support, such as maintaining internal lists, managing the inventory of those lists, handling function changes (additions, removals, modifications), executing ad-hoc production runs, and performing initial production support and root cause analysis
Conducting quality assurance (QA) and user acceptance testing (UAT) for code changes, patches, and other testing-related tasks
Developing, managing, and maintaining scripts and services to support and monitor application functionality and health
Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty
Develops and leads business application strategy roadmap, as well as provide approval and prioritization of technology changes deployments
Coordinates with key leaders to determine required capabilities, prioritize the portfolio of new programs, and promote usage of application capabilities
Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives
Ensures appropriate risk controls are in place, are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g., Privacy, Legal, Compliance, Office of the Chief Data Officer, etc.)
Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies
Responsible for risk and audit management and assessments (eg. BARA/BTRA, Basel, ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and Office of the Chief Data Officer
Oversees budget management and reporting as well as provide business application owner decision support
Oversees adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption
Qualification
Required
Undergraduate degree or technical certificate
7+ years relevant experience
Advanced knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards
Knowledge of function policies, procedures and practices
Analytical and problem-solving skills are required
Knowledge of current and emerging competitor and market trends
Skill in using analytical software tools, data analysis methods and reporting techniques
Skill in mentoring/coaching others
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Preferred
Experience with developing, using, maintaining and executing SQL, Python, other programming language scripts and Server administration
Experience with Business application management/ Level 1 support for Financial Crimes Compliance applications, e.g. Oracle, NetReveal, Quantifind, RDC GRID, Fircosoft
Experience managing a team of professional in daily execution of tasks related to the above
Experience using JIRA, ServiceNow, and other enterprise software capabilities to track and manage execution of tasks
Experience developing test scripts and executing or overseeing QA and UAT testing of changes to system/application code
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
H1B Sponsorship
TD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
Senior Vice President Technology and Data Risk Management
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase