Marsh McLennan · 1 day ago
Business Process Specialist, Employee Health & Benefits
Greensboro - North Elm
Full-time
Hybrid
Mid Level
3+ years expMarsh McLennan Agency is a leading provider of business insurance, employee health & benefits, and retirement solutions. They are seeking a Business Process Specialist to manage and support operational functions, ensuring efficient workflows and providing essential support to operations leaders.
Financial ServicesProfessional ServicesService Industry
No H1B
Responsibilities
Managing and supporting critical back-end operational functions regionally to ensure smooth and efficient workflows
Daily oversight of outsourcing teams, rerouting assigned tasks as needed, monitoring utilization and capacity, and leading weekly meetings to keep teams aligned
Maintaining and administering agency management systems and executing key finance-related operational processes
Educating the field on outsourcing processes and acting as a subject matter expert for operational questions
Supporting special operational initiatives and addressing challenges from finance, systems, outsourcing, reporting, or technology perspectives
Qualification
Required
Minimum of 3 years previous insurance agency/brokerage experience in employee benefits required
Strong presentation and interpersonal skills required
Advanced knowledge of the agency operational procedures and the agency management system required
Effectively work in teams
Strong time management skills and the ability to handle multiple projects/priorities essential
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Preferred
L&H license (or ability to obtain within 90 days) and/or equivalent job experience
Experience working with Applied Epic, BenefitPoint, Sagitta, Smartsheet, M365 a plus
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work – minimum of 3 days in office presence
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
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