Resideo · 2 hours ago
Sr. Technical Writer
Aurora, IL
Full-time
Hybrid
Mid, Senior Level
$93K/yr - $158K/yr
5+ years expResideo is a global manufacturer and distributor of technology-driven solutions for comfort, safety, security, and energy efficiency. The Sr. Technical Writer will create and manage documentation for various audiences, collaborating with product development teams to ensure effective communication and user experience across different formats.
Homeland SecuritySecurity
No H1B
Hiring Manager
Marcus Alicea
Responsibilities
Author and publish single-sourced mobile online, print, and embedded in-app performance support including installation and setup guides, end user manuals, technical bulletins, and packaging used by technical professionals and homeowners
Collaborate with Engineering, Product Management, Support, Project Management, and Marketing to define documentation architecture, requirements, delivery format, audiences, and technical scope
Manages documentation plans, schedules, review, and approval processes
Direct the work of illustrators creating assembly and wiring diagrams and product labels
Leverage a single-source authoring tool (MadCap) to define and use product-specific variables, conditions, and reuse strategy for online and print materials
Maintain product domain expertise in assigned HVAC, plumbing, or security systems
Ensure technical documentation meets international regulatory standards
Manage and implement documentation translations using AI tools
Ensure compliance with version control, document testing, approval workflows, and other knowledge management best practices
Qualification
Required
5+ years of technical writing experience with demonstrated technical writing and editing skills
Experience writing and publishing rich media content for mobile applications
Experience using MadCap Flare or a similar multi-channel, single-source authoring tool to create online and print-ready layouts
HTML, CSS, and structured content experience
Preferred
Experience in the HVAC, plumbing, or security systems industry
Ability to independently manage multiple projects with moving deadlines
Experience with DITA, XML, and AI
Proficiency with Adobe products including Adobe Photoshop, Illustrator, Framemaker, and InDesign
Proficiency creating graphics and diagrams
Formal project management experience
Ability to take initiative and work with limited direction in a matrix organization
Excitement to work in a collaborative, team environment
Multilingual Skills
Benefits
Life and health insurance
Life assistance program
Accidental death and dismemberment insurance
Disability insurance
401k Plan
Vacation & holidays
Company
Resideo
At Resideo, we help you protect what matters most by creating technology and smart solutions that integrate seamlessly into your life.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$600MKey Investors
CD&R LLP
2024-07-09Post Ipo Debt· $600M
2024-06-14Post Ipo Equity
2018-10-29IPO
Leadership Team
Kevin Prush
Vice President, Finance & CFO, ADI Global Distribution
Scott Harkins
Sr. Vice President Global Sales
Recent News
2025-12-05
2025-12-03
2025-12-02
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