The Cincinnati Insurance Companies · 3 hours ago
Customer Care Center - Account Manager I - Personal Lines
The Cincinnati Insurance Companies is a service-oriented organization dedicated to putting people first. They are seeking an Account Manager to serve as the primary contact for policyholders and agencies, managing tasks efficiently while providing superior customer service.
Insurance
Responsibilities
Act as the primary point of contact for policyholders and agencies partnered with the Customer Care Center
Creatively solution challenges or obstacles to provide superior customer service by taking ownership and initiative
Effectively and efficiently manage tasks using proficient time management, organizational skills and collaboration
Underwrite and service policies; including direct correspondence with policyholders
Assist with training new associates as needed
Use technology to analyze reports to determine profitability for renewal and new business opportunities
Maintain overall quality and efficiency of work performed on the team
Maintain an assigned territory size and volume
Meet high demand of requests within stated service standards while maintaining accuracy
Qualification
Required
high school diploma required
2+ years of property and casualty insurance experience required
experience with underwriting and/or risk selection within a carrier or agency required
Preferred
associate or bachelor's degree preferred
an active property and casualty insurance license is preferred; however, candidates will be required to obtain within 3 months of hire
Benefits
Annual cash bonus
Stock incentives
Company
The Cincinnati Insurance Companies
The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.