Customer Care Center - Account Manager I - Personal Lines jobs in United States
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The Cincinnati Insurance Companies · 3 hours ago

Customer Care Center - Account Manager I - Personal Lines

The Cincinnati Insurance Companies is a service-oriented organization dedicated to putting people first. They are seeking an Account Manager to serve as the primary contact for policyholders and agencies, managing tasks efficiently while providing superior customer service.

Insurance

Responsibilities

Act as the primary point of contact for policyholders and agencies partnered with the Customer Care Center
Creatively solution challenges or obstacles to provide superior customer service by taking ownership and initiative
Effectively and efficiently manage tasks using proficient time management, organizational skills and collaboration
Underwrite and service policies; including direct correspondence with policyholders
Assist with training new associates as needed
Use technology to analyze reports to determine profitability for renewal and new business opportunities
Maintain overall quality and efficiency of work performed on the team
Maintain an assigned territory size and volume
Meet high demand of requests within stated service standards while maintaining accuracy

Qualification

PropertyCasualty insuranceUnderwriting experienceCustomer serviceTime managementOrganizational skillsSoftware proficiencyCollaborationAttention to detailDecision makingFlexibilityCommunication

Required

high school diploma required
2+ years of property and casualty insurance experience required
experience with underwriting and/or risk selection within a carrier or agency required

Preferred

associate or bachelor's degree preferred
an active property and casualty insurance license is preferred; however, candidates will be required to obtain within 3 months of hire

Benefits

Annual cash bonus
Stock incentives

Company

The Cincinnati Insurance Companies

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The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.

Funding

Current Stage
Late Stage

Leadership Team

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Michael J. Sewell
CFO, Executive Vice President & Treasurer
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Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
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Company data provided by crunchbase