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Pilot Company · 10 hours ago

Specialist II, Technology Training

5508 Lonas Drive, Knoxville, TN

Full-time

Onsite

Mid Level

3+ years exp

Pilot Company is an industry-leading network of travel centers with a commitment to technology and digital innovation. The Technology Training Specialist oversees the planning, development, and implementation of training programs to equip team members with necessary skills to support the company's technology strategy and transformation.

Retail

Responsibilities

Collaborates with subject matter experts and leaders across multiple departments to ensure alignment on training plans, accuracy of content, and execution

Develops, designs, and implements training plans and content based on priority and impact

Facilitates and administers training via multiple channels including in-person, e-learning, virtual, and third party-led trainings

Measures effectiveness of training programs by eliciting team member feedback through surveys and other means

Manages training resources including budget, tools, materials, and third-party consultants to ensure optimal utilization

Partners with department heads and human resources to ensure technology team members have clear job competencies, development plans, and career paths. Stays up to date with latest training methodologies and technology trends, implementing into roadmap as needed

Qualification

Learning Management SystemsVirtual training platformsEnterprise technologiesAdult learning theoriesTraining evaluation methodsAI-driven learning technologiesChange management frameworksTranslate conceptsCareer pathing frameworks

Required

Bachelor's Degree Required

Minimum 3 years experience

Adult learning theories / principles

Training evaluation methods

Proficiency in Learning Management Systems (LMS) such as Workday Learning

Proficiency with virtual training platforms (e.g., Microsoft Teams, Zoom, Webex)

Familiarity with AI-driven or adaptive learning technologies

Strong understanding of enterprise technologies (e.g., cloud platforms, cybersecurity basics, data analytics tools)

Ability to translate complex technical concepts into accessible training for non-technical audiences

Career pathing and competency frameworks

Applying change management frameworks (e.g., ADKAR)

Benefits

Nation-wide Medical Plan/Dental/Vision

401(k) Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Company

Pilot Company

We are a growth company focused on innovative solutions across our retail, energy and logistics operations.

Founded in 1958

Knoxville, TN, US

10001+ employees

http://www.pilotflyingj.com

Funding

Current Stage

Late Stage

Leadership Team

Adam Wright

Chief Executive Officer

John Boardman

Division Chief Financial Officer

Recent News

Yahoo Finance

EVgo’s partnership with Pilot Flying J will ‘improve drivers’ confidence’ to buy an EV: CEO

2023-03-30

TechCrunch

GM and EVgo to build fast-chargers at Pilot Flying J gas stations

2022-07-15

USA TODAY

Pilot Flying J truck stops will get a $1 billion makeover as consumers return to travel

2022-03-10

Company data provided by crunchbase