Hologic, Inc. · 1 day ago
Manager, IS Customer Experience Solutions
Marlborough, MA, United States
Full-time
Onsite
Senior Level, Lead/Staff
$117K/yr - $195K/yr
8+ years expHologic, Inc. is dedicated to improving women's health through innovative medical solutions. The Manager, IS Customer Experience Solutions will lead a functional team to deliver scalable and user-friendly technology solutions that align with the company's strategic goals.
BiotechnologyHealth CareHealth DiagnosticsWomen's
Responsibilities
Lead the end-to-end delivery of technology solutions that align with strategic business goals and objectives
Manage and oversee a team of functional IT individual contributors across multiple time zones, providing guidance, professional development, and performance management
Collaborate with other IT teams to design and deliver scalable, sustainable solutions with a focus on usability and efficiency
Partner with stakeholders to understand business requirements and translate them into scalable solutions with a focus on user experience and out of the box capabilities
Analyze and document end-to-end business processes to ensure solutions meet organizational needs and improve the overall experience
Ensure all solutions are aligned with company standards, best practices, and compliance requirements
Continuously monitor and optimize delivered solutions to maximize value and efficiency for the organization
Manage project timelines, resources, and risks to ensure successful delivery within scope and budget
Act as a liaison between technical teams and business functions to ensure alignment and effective communication
Qualification
Required
Bachelor's degree in Computer Science, Business Administration or an IT related technical discipline
Experience managing and developing resources in a complex, enterprise-wide environment
Minimum of 8+ years of experience in the CRM space
Active Salesforce Certification(s) required
Experience with Salesforce Sales Cloud required
Preferred
Minimum of 8+ years of relevant experience working in the Medical Device industry
Experience with Salesforce CPQ preferred
Experience integrating Salesforce with backend ERP preferred
Benefits
Comprehensive training
Continued development and training
Company
Hologic, Inc.
We’re an innovative medical technology company whose purpose is to enable healthier lives everywhere, every day.
5001-10000 employees
H1B Sponsorship
Hologic, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (20)
2023 (15)
2022 (32)
2021 (20)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$2.87B2025-10-21Private Equity
2025-10-21Acquired
2025-07-15Post Ipo Debt· $2.42B
Leadership Team
Stephen MacMillan
Chairman President & CEO
Karen Harrington
Director Scientific Affairs
Recent News
2026-01-17
Company data provided by crunchbase