Consulting Solutions · 15 hours ago
Data Services Manager
Consulting Solutions is seeking a Data Services Manager to provide leadership and expert counsel in improving the user experience through digital transformation. The role involves strategic planning, evaluating emerging digital technologies, and promoting digital adoption to meet business objectives.
Responsibilities
Facilitate strategic counsel and direction to the Bank's business areas as it relates to digital literacy and end user technologies. Understands and is knowledgeable of business initiatives and digital platforms, and user experience research can address issues, challenges and concerns and complement existing processes
Responsible for evaluating and analyzing the effectiveness and implications of new and/or emerging digital technologies to identify business needs, requirements and operational changes and providing information to business lines to improve the overall customer experience
Assists with shaping the vision and digital strategy for innovation with a focus on keeping on the forefront of change. Provides a robust digital transformation and accessibility strategy, contribute to roadmap that is aligned with strategic business and technology priorities
Upskill workforce on IT technology and skills using integrated learning strategy to ensure the right mix of technology, business, and digital skill sets
Promotes digital adoption, innovation, continuous improvement throughout the organization. Performs user research, design thinking methodologies, and analyzes data to strategically inform business about current digital initiatives
Consults with all levels of management, staff and clients on technologies, products, and solutions for business problem-solving and decision-making. Identifies options and recommends integrated solutions to solve business problems
Leverages relationships across the clients system, IT industry communities and IT vendors to stay informed of digital transformation direction, investments, and integration potential. Proposes strategic technology recommendations to business partners, senior leaders to improve the customer experience
Qualification
Required
Digital Adoption Consulting
Instructional Design
Accessibility Training
Cloud Technology (AWS/Azure)
Data Analysis
Knowledge of Microsoft Co-Pilot / AI Large Language Models
MS O365 Office
MS Power Platform
User Experience Research
Verbal and Written Communications
Preferred
MS O365 Certifications
User Experience / Design Thinking
Program/ Project Management
Company
Consulting Solutions
Consulting Solutions helps transform enterprises into smarter, leaner and more efficient organizations.
Funding
Current Stage
Growth StageRecent News
2025-07-15
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