Natera · 10 hours ago
Supervisor, Test Coordinator
United States
Full-time
Remote
Mid, Senior Level
$67K/yr - $84K/yr
3+ years expNatera is a global leader in cell-free DNA testing, focused on oncology, women’s health, and organ health. They are seeking a Supervisor for the Test Coordination Team who will lead and support Test Coordinators, ensuring excellence in patient care coordination and operational efficiency.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Provide daily supervision and support to the Test Coordinator team
Serve as the first line of escalation for operational issues, patient and account inquiries, and procedural uncertainties
Conduct biweekly 1:1 meetings with each direct report to promote engagement, identify training needs, and track performance
Review and approve employee timecards and manage scheduling to align with clinic and organizational requirements
Ensure Test Coordinators maintain compliance with specimen handling protocols, EMR documentation, and patient identification practices
Monitor key metrics and proactively mitigate issues that could impact operational performance
Oversee supply chain needs, including ordering and tracking supplies for all test coordination activities
Assist with the coordination and execution of internal and external audits
Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs
Support onsite visit preparations, shadowing staff as needed to ensure protocol adherence and identify opportunities for process improvement
Partner with Field Sales, Clinical Operations, and Compliance to resolve complex cases and ensure cohesive patient support
Lead team meetings to share updates, disseminate best practices, and reinforce Natera’s standards of excellence
Qualification
Required
Bachelor's degree required (healthcare administration, clinical sciences, or related field)
Minimum of 3 years in a supervisory or team lead role within a clinical or laboratory operations setting
Phlebotomy Certificate required as per state regulations
Strong leadership and mentorship capabilities
High proficiency in problem-solving, conflict resolution, and time management
Familiarity with clinical compliance standards
Ability to manage and prioritize tasks in a dynamic environment
Excellent verbal and written communication skills
Preferred
Prior phlebotomy or oncology experience strongly preferred
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-01-22
Business Wire
2026-01-22
Company data provided by crunchbase