Amazon · 2 months ago
ServiceNow Application Development Engineer I, Ops Tech Solutions
Austin, Texas, USA
Full-time
Onsite
Entry, Mid Level
$91K/yr - $159K/yr
2+ years expAmazon is a leading global company seeking a ServiceNow Application Development Engineer I to join their OpsTech Solutions team. The role focuses on optimizing IT service delivery through application development, administration, and collaboration with various teams to enhance customer service standards.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
ITSM (IT Service Management)
HAM (Hardware Asset Management)
System Integrations
Perform technical administration and maintenance of ServiceNow
Partner with cross functional teams to build enhancements and integrations that scale
Create ServiceNow workflows and business rules for service improvements
Interface with ServiceNow for all operational requests / issues / planning
ServiceNow release upgrades including technical and stakeholder management activities
Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes
Provide user training related to ServiceNow processes, policies and procedures
Qualification
Required
Bachelor's degree in Information Technology, Management Information Systems, Computer Science or Business
2+ years of system administration, or 2+ years of relevant technical position experience
Experience working directly in customer implementations
Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required
Preferred
Experience with web services and REST APIs
2+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
Experience in SQL or other relational databases
ITIL Foundation certified or related experience preferred
Benefits
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase