Peak Support · 18 hours ago
Analytics Developer (Power BI) – Philippines
United States
Full-time
Remote
Mid Level
3+ years expPeak Support is a company dedicated to providing exceptional service and a positive work environment for its team members. They are seeking an Analytics Developer to transform data into actionable insights through the development of Power BI dashboards and reports, collaborating with stakeholders to ensure data accuracy and reliability.
Business DevelopmentCustomer ServiceOperating Systems
Responsibilities
Develop compelling and intuitive Power BI dashboards and reports
Collaborate with business stakeholders to gather requirements and translate them into effective visual insights
Ensure data accuracy, consistency, and reliability across all reporting outputs
Build dashboards using other BI tools such as Looker or Omni, as needed
Write efficient T-SQL queries to extract, transform, and load data
Optimize data models and DAX calculations for peak performance
Collaborate with data engineers and developers to maintain scalable data pipelines
While Microsoft Fabric is emerging, familiarity with similar systems is valuable
Independently learn and adapt to Fabric’s features and integration capabilities
Share insights and best practices with the team as Fabric adoption grows
Implement star schema principles for reliable, high-performance BI environments
Structure fact tables, dimension tables, and relationships with scalability in mind
Continuously monitor and optimize query performance
Go beyond Power BI Desktop and utilize the broader ecosystem:
Power BI Service: Cloud collaboration and workspace management
Paginated Reports: Create print-ready formatted outputs
Real-Time Datasets: Support live dashboards
Power BI Embedded: Integrate BI into custom applications
Power Query (M Language): Perform advanced data transformations
Custom Visuals: Extend reporting capabilities when needed
Work closely with cross-functional teams including data engineers, developers, and business analysts
Provide training and help uplift the team’s BI maturity—especially on newer platforms like Microsoft Fabric
Communicate data insights effectively to both technical and non-technical audiences
Qualification
Required
Strong reporting skills
Proficiency in SQL
Experience in building dashboards using tools such as Power BI, Looker, Omni, or similar
Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders
Availability to cover ET/PT hours, with flexibility offered
Bachelor's degree in Computer Science, Information Technology, or related field
Minimum of 3 years as a Power BI Developer in the BPO Industry
Strong T-SQL skills and data modeling experience
Familiarity with BPO metrics and call center operations
Adaptability to learn new technologies
Excellent communication for effective collaboration
Benefits
Work from Home PLUS
Company
Peak Support
Peak Support provides customer service, sales operations, and business process outsourcing to high-growth companies.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-18Acquired
Leadership Team
Jonathan Steiman
Founder & CEO
Hannah Steiman
Co-Founder & Head of Growth
Recent News
PR Newswire
2023-10-26
Company data provided by crunchbase