AAA Mountain West Group · 2 hours ago
Senior Production & Ops Support Coordinator, Via
Walnut Creek, CA
Full-time
Hybrid
Mid, Senior Level
$77K/yr - $115K/yr
4+ years expAAA Mountain West Group is seeking a Senior Production and Operations Support Coordinator to oversee the operational workflow for their media channels, including a print magazine, digital content, and a podcast. The role involves managing relationships across editorial, advertising, and production to ensure timely content delivery while representing the brand at industry events.
Consumer Services
Responsibilities
Synchronize production calendars, asset trackers, and content inventory systems across print, digital, and podcast channels
Own the vendor and contractor onboarding process from initial set-up and compliance to financial payment
Process and track all invoices for editorial, design, advertising, and production to ensure timely payment
Manage digital file production, ensuring version control and accessibility for internal teams
Work directly with the editorial team and content production logistics, assisting the Managing Editor in stewarding content progress from draft to publication
Build landing and article pages using the proprietary content management system
Manage the Member Stories program by creating and launching Logiforms for Member questions
Own the email production schedule, book recurring house ads and email KPI tracking
Manage advertising operations and sales support
Optimize creative workflows by managing end-to-end print and digital artwork approvals
Represent the Via brand at trade shows and industry events; manage on-site logistics, stakeholder engagement, and magazine fulfillment for Members and advertisers
Independently serve as the operational liaison for outside sales representatives, generating reports and preparing professional collateral that aligns with MWG brand standards
Qualification
Required
High School Diploma plus 4-6 years experience in an administrative, production, or coordinator role within a publishing, media, or marketing environment
Excellent written and verbal communication skills
Demonstrated ability to manage multiple projects and competing deadlines with minimal supervision, exercising sound judgment and independence in administrative tasks
Strong proficiency in Google Workspace and working knowledge of Adobe Creative Cloud
Proficiency with content management systems and understanding of production workflows to track progress
Proven ability to independently cultivate and manage professional relationships with external partners, vendors, and advertisers while serving as a cross-functional liaison
Preferred
Bachelor's degree preferred in Communications, Marketing, Journalism, or a related field
Benefits
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits – Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
Company
AAA Mountain West Group
AAA. Always here for our Members, communities, and you. Welcome to AAA Mountain West Group.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Burroughs
EVP, Chief Technology Officer
Clay Creasey
Chief Financial Officer
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