Whitetail Club · 1 day ago
Assistant Executive Housekeeper
McCall,ID,US
Full-time
Onsite
Mid LevelWhitetail Club is a hospitality organization focused on providing exceptional service. They are seeking an Assistant Executive Housekeeper to lead a housekeeping team, ensuring adherence to high standards of cleanliness and efficiency throughout the property.
GolfReal EstateSports
Responsibilities
Prepare and implement the departments’ weekly staffing schedule and ensure there is AM/PM supervisory coverage
Lead staff in all their duties to include: Room, Turn Down and House Attendants, Laundry, Spa and Public Area Attendants and Whitetail Public Area Attendants
Ensure all staff are properly and safely trained and are efficient in their duties
Report directly to the Executive Housekeeper with departmental needs and concerns
Be knowledgeable with V1 software in order to update rooms, schedule room assignments, generate houseman lists and turn down documents daily
Inspect rooms ensuring they are ready for guests and report any damage or mechanical issues to engineering
Interface with front desk and guest services to ensure efficient flow of communication
Inspect public areas, storage, office and outside facilities as needed and Monitor laundry service and equipment
Supervise and/or attend to any housekeeping needs of guests
Oversee operation of housekeeping department in the absence of the Executive Housekeeper
Assist the Executive Housekeeper monitoring inventory/supplies to ensure sufficient par levels and control loss/waste/theft
Ensure, through strong leadership skills, all departmental service goals are met or exceeded
Ensure all staff are properly dressed/groomed and always maintain a professional appearance in keeping with organizational policy
Monitor and advise Executive Housekeeper concerning performance of all equipment and chemicals the department utilizes
Assist in transport of staff and supplies throughout the different properties in the organization
Assist staff with hands-on duties (cleaning guest rooms and public areas) and fill in for absent staff as needed
Have knowledge of the local area, the hotel and resort amenities
Assist in interviewing, selecting, training, scheduling and counseling of housekeeping staff
Qualification
Required
High School Diploma, GED or equivalent
Previous supervisory or housekeeping experience required
Ability to communicate effectively with and receive information from guests and coworkers
Ability to multi-task; highly organized and detail oriented
Excellent customer service skills required
Company
Whitetail Club
Whitetail Club is a social organization that offers golf, events, and dining.
Founded in 1948
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase