Secur-Serv · 20 hours ago
Help Desk Analyst
New Brunswick, NJ
Full-time
Onsite
New Grad, Entry LevelSecur-Serv is seeking a Help Desk Analyst to provide support for end-users. The role involves helpdesk phone support, desktop support, and monitoring servers while following escalation procedures for incidents and alerts.
ConsultingCyber SecurityFinancial Services
Hiring Manager
Mark Drzewiecki
Responsibilities
Provides helpdesk phone support and remote support for end-users
Provides desktop support (hardware & software) for end users on-site
Monitors servers and follows escalation procedures to on-call analysts for clinical application incidents, system alerts, and network & interface issues
Perform software installation and upgrades, as needed
Utilize manual and automated processes/tools to monitor and maintain computing environments
Assist in supporting backup & restoration processes and procedures
Assists in the design, deployment, and maintenance of administrative, physical, and technical security controls as they relate to the helpdesk function/user communities
Ensure that all client process and procedures have been implemented, understood, and followed
Participate and promote the company’s culture including, but not limited to, the company’s Diversity, Equity, and Inclusion plan
Ensure proper use of MDS client equipment and sensitive security information and reports
Qualification
Required
2 year technical degree and/or an equivalent combination of industry specific training, college education, and on the job experience required
A+ Certification Required
Active Directory Administration
Office 365
Windows 10
Excellent Communication skills
Prolonged periods working on a computer
Must be able to lift up to 15 pounds at a time
Reliable transportation to and from job site
Influenza Vaccine: Must be completed annually no later than December 1st annually
COVID-19 Vaccination: Must have proof of vaccination and must be fully vaccinated to access the client site
COVID-19 Booster Shot: Must have proof of booster shot (when eligible) to access the client site
Preferred
Experience working with clinical applications would be a huge plus
Experience with clinical applications a huge plus
Company
Secur-Serv
Secur-Serv is a security-first managed services company that emphasizes and centralizes security in all of its operations.
Founded in 1972
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Klopfenstein
Chief Financial Officer
Jillian Dabovich
Senior Manager, Strategic Partnerships
Recent News
2025-07-04
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2025-06-30
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