Client Service Administrator jobs in United States
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Thrivent · 20 hours ago

Client Service Administrator

Thrivent is a faith-based, not-for-profit financial services organization dedicated to helping others achieve their financial goals. The Client Service Administrator role involves providing member care support, managing client communications, and assisting Financial Advisors with various administrative tasks to enhance client service delivery.

FinanceFinancial ExchangesFinancial ServicesInsurance

Responsibilities

Update CSM/CRM systems
Handles incoming and outgoing telephone calls to Apex Financial Group and responds to requests for information
Prepares routine correspondence, reports, and special projects
Supports projects, administration of various programs, and processing functions as needed
Drive client facing activity in the practice by scheduling meetings with clients on behalf of the practice’s Financial Advisors
Update the contact management system with client contact and preference information
Assist Financial Advisors in preparation and follow up of client meetings
Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed
Completes other miscellaneous tasks as assigned
Maintains advisor calendars and model weeks

Qualification

Microsoft programsProblem solvingCommunicationAdministrative experienceTeamwork

Required

Good communication
Good understanding of Microsoft programs (e.g., Microsoft Word, Excel, SharePoint, OneDrive)
Ability to maintain integrity of sensitive/confidential information
Problem solving skills
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Works well in a team environment
Previous administrative/secretarial experience desired

Benefits

401(k) with a 3% employer non-elective contribution
Flexibility
Potential Bonuses
Paid holidays
Paid time off
Parental leave
Paid licensing

Company

Thrivent

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Thrivent is a financial services organization that helps Christians be wise with money and live generously.

Funding

Current Stage
Late Stage

Leadership Team

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Teresa Rasmussen
President & CEO
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Kelly Baker
Executive Vice President, Chief Human Resources Officer
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Company data provided by crunchbase