Hellmann Worldwide Logistics · 7 hours ago
Operational Account Manager
Miami
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
7+ years expHellmann Worldwide Logistics is a global logistics company that values relationships and aims to shape the future of the logistics industry. The Operational Account Manager is responsible for expanding customer Gross Profit and volume while ensuring operational excellence and customer satisfaction by collaborating with various internal teams.
Freight ServiceLogisticsSupply Chain Management
Responsibilities
Expand assigned customers’ Gross Profit and volume contribution
Ensure operational excellence and service level performance
Ensure customer satisfaction
Create value and a win-win situation for both the customer and Hellmann
Work closely with the global Hellmann network and the customer along with colleagues within the Implementation, Pricing, Operations and Customer Service teams
Qualification
Required
Bachelor's degree (B.A.) in business or related field or equivalent work experience
Minimum seven years overall freight forwarding experience with a focus on account management
Aptitude for sales and experience managing customer expectations
Financial acumen to drive account management strategy
Results-oriented – drives strategy and execution
Leadership – demonstrates professionalism
Customer-focused
Organization skills
Time management and prioritization
Adaptable / flexible to high-pressured environment
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
Strong written and verbal communication skills in English in order to present information to internal customers and management in a professional setting
Analytical skills / problem-solving ability
Presentation skills
Strong negotiation skills
Preferred
2 to 4 years customer facing or key account management experience
Knowledge of Hellmann products, and Partner network
Benefits
Competitive health and welfare programs
401(k)-retirement savings plan
Opportunities for tuition assistance
Incentive compensation for eligible positions
Company
Hellmann Worldwide Logistics
Since its foundation in 1871, Hellmann has developed into one of the largest international logistics providers.
10001+ employees
H1B Sponsorship
Hellmann Worldwide Logistics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Christian Finnern
President & CEO
Peter Hüwel
Regional CEO Americas
Recent News
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