Pyramid Global Hospitality · 16 hours ago
Host - Morning Shift
Cincinnati, OH
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrPyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity and growth. They are seeking a passionate hospitality professional for the position of Restaurant Greeter, responsible for ensuring guests have the highest quality experience possible while providing exceptional service.
Hospitality
Responsibilities
Greets guests in a prompt and courteous manner, seats guests ensuring a balanced workload among servers, issues menus, has a working knowledge of the menu and takes drink orders
Assigns stations to servers for meal period and informs servers
Processes take-out orders, may answer room service phone and process room service orders, and practices suggestive selling techniques and takes drink order for the guest on the upper terrace
Assists servers in taking payments from guests and processes transactions on the cash register following all cash handling procedures. Completes all opening/closing paperwork and documents voids on void balance sheet
Continuously checks on the needs of guests in entire restaurant and makes table visits. Responds in a proactive manner to any guest concerns to ensure satisfaction
Assists servers in bussing and setting tables, as well as pouring beverages. Assists servers in completing side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards
Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours
Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents
Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures
Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card
Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook
Performs all other duties deemed necessary by management
Qualification
Required
Passionate hospitality professional with strengths in service
Thorough knowledge of the guest's experience
Exceptional service attitude
Ability to greet guests in a prompt and courteous manner
Ability to seat guests ensuring a balanced workload among servers
Working knowledge of the menu and ability to take drink orders
Ability to assign stations to servers for meal period and inform servers
Ability to process take-out orders and answer room service phone
Ability to practice suggestive selling techniques
Ability to assist servers in taking payments from guests
Ability to process transactions on the cash register following all cash handling procedures
Ability to complete all opening/closing paperwork and document voids on void balance sheet
Ability to continuously check on the needs of guests in the entire restaurant
Ability to respond proactively to any guest concerns to ensure satisfaction
Ability to assist servers in bussing and setting tables
Ability to pour beverages and complete side work
Ability to carry trays and move items weighing up to 30 pounds
Ability to stand for 8 consecutive hours
Knowledge of alcohol awareness procedures (TIPS)
Knowledge of emergency and life safety procedures
Ability to follow all key control procedures
Commitment to providing the highest quality of service to guests at all times
Ability to wear proper uniform and nametag at all times in accordance with standards of personal appearance guidelines
Willingness to perform all other duties deemed necessary by management
Engaging and welcoming personality
Ability to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests
Excellent communication skills
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Company
Pyramid Global Hospitality
Pyramid has extensive experience in providing core operational infrastructure and strategies for a wide range of full-service properties.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-02-28Debt Financing
Leadership Team
Anthony Torres
Vice President of Food and Beverage
Recent News
2025-10-16
Company data provided by crunchbase