NetSuite · 1 day ago
Product Operations Manager, GTM Operations – Life Sciences
United States
Full-time
Remote
Senior Level
6+ years expNetSuite is part of Oracle Health & Life Sciences Operations organization, seeking a Product Operations Manager to lead the planning, approval, launch, and adoption of population health products across global markets. The role involves driving cross-functional alignment and ensuring all commercial implications are addressed before product release.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Orchestrate end-to-end release governance: scope, approvals, readiness, launch, and adoption for Pop Health products/features across markets
Build and run the GTM operating model: delivery timelines, stage gates, RACI, risk/issue management, and executive status reporting
Lead field communication and enablement: create release briefs, value narratives, FAQs, and playbooks; drive readiness sessions and feedback loops
Coordinate commercialization readiness: packaging, pricing, SKUs, orderability, contracting/terms, and billing enablement in partnership with Finance and Legal
Integrate cross-functional stakeholders (product, sales, marketing, regulatory, compliance, medical affairs, privacy, InfoSec) to ensure global approval pathways and auditability
Ensure regulatory and compliance considerations are incorporated early, with clear handoffs to approvals and evidence requirements
Define and track GTM KPIs (readiness, launch quality, adoption, revenue ramp, customer feedback) and drive continuous improvement
Maintain a transparent single source of truth for deliverables, decisions, risks, and dependencies across segments and markets
Normalize and channel field insights to product and regulatory teams to inform prioritization and market-fit decisions
Standardize artifacts (success criteria, release checklists, business cases, collateral maps) for repeatable, scalable launches
Partner with marketing on messaging alignment and with customer-facing teams to ensure consistent external storytelling
Support global market coordination (Provider, State, Nation, Payer), accounting for localization, contracting, and compliance nuances
Provide clear 'what's available now vs. what's coming' visibility, including slot dates and named owners, to enable predictable customer adoption
Ensure training plans are scheduled and delivered by product teams; keep sales messaging, demo flows, and collateral current for each release
Safeguard clean, documented handoffs across contracting, onboarding/upgrade, Day 1 & Day 2 services, and Support, with a shared 'definition of ready.'
Use proximity to customers and field to surface risks early, align decisions quickly, and close gaps before they become escalations—without becoming the implementer of record
Qualification
Required
6 - 10 years of technical program/product operations experience in healthcare or enterprise technology
Proven success orchestrating cross-functional GTM in compliance-driven environments (population health strongly preferred)
Executive presence with clear, concise communication; comfortable leading decision forums with product, sales, finance, legal, and regulatory
Ability to convert raw data into insights, actions, and decisions; strong KPI design and dashboarding
Demonstrated skill in coordinating commercialization (packaging, pricing, SKUs, contracting, orderability) and field enablement
Experience supporting Provider, State, Nation, and Payer segments; familiarity with market-specific nuances and readiness needs
Strength in driving structured release governance (stage gates, risk/issue management, RACI, decision logs)
Comfort operating in ambiguity and aligning multiple teams to clear slot dates, owners, and a shared 'definition of ready.'
Track record of streamlining complex details into simple narratives, playbooks, and repeatable processes
High integrity with a focus on security, privacy, and compliance best practices
BS or MS degree or equivalent experience relevant to functional area
7 years of software engineering or related experience
Benefits
Flexible medical, life insurance, and retirement options
Volunteer programs
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
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