Pyramid Global Hospitality · 3 hours ago
Market Supervisor
Wisconsin Dells, WI
Full-time
Onsite
Entry, Mid Level
$18/hr - $18/hr
2+ years expPyramid Global Hospitality is a leading hospitality company that values its employees and fosters a supportive work environment. The Market Supervisor at Dellshire Resort will oversee daily operations of the marketplace and coffee bar, ensuring exceptional guest service and operational efficiency while leading and training team members.
Hospitality
Responsibilities
Supervise daily operations of the Market/Coffee Shop including opening and closing procedures, inventory, cash handling, and guest service standards
Lead, train, and motivate team members to ensure consistent delivery of friendly, efficient, and professional service
Ensure all food and beverage products are prepared, stocked, and displayed according to brand and safety standards
Maintain cleanliness, organization, and visual appeal of all front-of-house and back-of-house areas
Oversee POS transactions, manage daily sales reports, and ensure compliance with financial procedures
Monitor inventory levels; assist with ordering, receiving, and proper storage of products
Communicate effectively with leadership and other departments to support smooth operations and guest satisfaction
Handle guest inquiries, feedback, and complaints with professionalism, resolving issues promptly
Support barista and cashier duties as needed during peak times
Ensure compliance with all health, safety, and sanitation regulations
Assist with scheduling, payroll verification, and labor control in alignment with business demands
Qualification
Required
Minimum two (2) years of supervisory experience in a coffee shop, café, or grab-and-go environment required
Strong leadership and communication skills with a hands-on management style
Proven ability to motivate, train, and coach a team
Knowledge of specialty coffee preparation, POS systems, and inventory control
ServSafe, Food Handler, and Alcohol Service Certifications required (or ability to obtain prior to start)
Proficient in Microsoft Office and basic reporting tools
Must be able to work flexible hours including early mornings, evenings, weekends, and holidays
Benefits
Comprehensive health, dental, and vision coverage
Paid time off and holidays
401(k) with employer match
Associate recognition programs
Exclusive discounts and family perks
Free employee meal daily
Company
Pyramid Global Hospitality
Pyramid has extensive experience in providing core operational infrastructure and strategies for a wide range of full-service properties.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-02-28Debt Financing
Leadership Team
Anthony Torres
Vice President of Food and Beverage
Recent News
2025-10-16
Company data provided by crunchbase