Optum · 14 hours ago
Director, AI/ML Engineering - Remote
United States
Full-time
Remote
Director/Executive
$135K/yr - $231K/yr
10+ years expOptum is a global leader in health care innovation, seeking a Director of AI/ML Engineering to lead the development of advanced AI systems for the Optum Assistant. This role involves defining AI/ML platform strategies, providing technical leadership, and collaborating with cross-functional teams to enhance user interactions and operational efficiency.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Lead the development of agentic AI systems that power the Optum Assistant experience, including personalized care recommendations, user engagement optimization, conversational intelligence, and other capabilities derived from structured, unstructured, and multimodal data
Define and drive the AI/ML platform strategy for Optum Assistant, establishing scalable, reusable engineering frameworks and automation that accelerate model development and deployment for thousands of engineers and data scientists across the enterprise
Continuously evaluate emerging technologies, academic research, and industry trends, and translate these insights into actionable proposals that enhance Optum Assistant's intelligence, performance, and business impact
Provide technical leadership, coaching, and mentorship to data scientists, ML engineers, research scientists, and platform engineers-ensuring delivery excellence and guiding the team toward best practice tools, architectures, and methodologies
Partner with cross functional product, engineering, clinical, design, and operations teams to identify and prioritize opportunities where AI can meaningfully improve user interactions, care delivery, and operational efficiency within Optum Assistant
Collaborate closely with the Responsible Use of AI (RUAI) organization to ensure that all AI/ML components of Optum Assistant meet enterprise ethical standards, regulatory requirements, safety expectations, and model governance policies
Produce high quality internal and external technical documentation, system architecture artifacts
Champion and evangelize the value of AI/ML innovations within Optum Assistant, driving awareness, understanding, and adoption across the enterprise
Qualification
Required
Bachelors degree in Computer Science or related major
10+ years of experience in engineering, preferably with experience working on consumer-facing products
5+ years of experience leading technical teams
Experience building conversational AI solutions using LLMs or traditional NLP (preferably Amazon Lex)
Practical experience with AI technology stacks and deployment and operations methodologies in public cloud (Amazon Web Services technology stack preferred)
Proven in-depth knowledge in Generative AI technology and Large Language Models (LLM) with focus in LLM optimization for agentic AI solutions
Preferred
Proven solid communication skills to articulate technical concepts to other engineers and non-technical stakeholders
Experience automating user journeys conversational infrastructure (experience with multiple NLP and Contact Center solutions)
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase