Publicis Digital Experience · 3 hours ago
Senior Quality Control Specialist
San Diego, CA
Full-time
Onsite
Senior Level
$73K/yr - $108K/yr
5+ years expPublicis Digital Experience is a division of Publicis Groupe focused on enhancing digital capabilities for clients. The Senior Quality Control Specialist will be responsible for defining testing scenarios, executing functional tests, and mentoring team members while also exploring AI-powered quality control tools for improved testing processes.
Marketing & Advertising
Responsibilities
Define comprehensive scenarios and variations in data to perform robust manual and automated testing
Schedule and execute functional testing across multiple email clients
Submit errors and issues to development for correction and retest once resolved
Report test results and status accurately and timely
Track defects and perform causal analysis to closure
Review and certify test results of other analysts and testers
Create and/or review requirements, design, and scope documents
Help set standards for test design and advocate established testing procedures
Interact with Relationship Manager, Campaign Operation and Development teams to refine test requirements
Coordinate and/or perform testing projects from initiation through delivery, ensuring timelines and budgets are met
Serve as liaison between technical and non-technical teams to ensure all targets and requirements are met
Maintain test libraries, databases, and environments
Assist with documentation updates and corrections
Support automated scripts from team members where applicable
Mentor less experienced QC team members
Explore and implement AI-powered QC tools for automated rendering validation and predictive error detection
Integrate machine learning for anomaly detection and proactive issue resolution
Drive adoption of automated regression testing and intelligent test case generation
Investigate generative AI for dynamic content testing and personalization validation
Stay ahead of trends in marketing automation, including AI-driven segmentation and adaptive testing strategies
Qualification
Required
Minimum 5 years of experience in similar quality control, proofing, technical, or related business roles
Proficiency in email marketing and responsive design optimization
Excellent communication and documentation skills
Passion for staying current with AI, automation, and marketing technology trends
Strong understanding of manual QC processes and automated QC systems
Knowledge of software development and testing lifecycles
Familiarity with marketing automation platforms and emerging AI technologies
Ability to adapt testing strategies to evolving environments and intelligent systems
Business domain knowledge with a focus on data-driven decision-making
Preferred
Associate's or Bachelor's degree preferred, or equivalent work experience
Project management experience preferred
Benefits
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
Company
Publicis Digital Experience
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients.
New York, NY, US
5001-10000 employeesFunding
Current Stage
Late StageLeadership Team
Nicole Stanley
Chief Operating Officer, Publicis Digital Experiences Group
Shannon Boyle
Chief Talent Officer
Company data provided by crunchbase