Visionworks of America · 19 hours ago
Retail Third Key Dispensing Optician
Store 589, Pavilion of Turkey Creek, Knoxville, Tennessee, United States of America
Full-time
Onsite
Entry Level
$21.08/hr - $29.76/hr
1+ years expVisionworks of America is a retail company specializing in eyewear products and services. They are seeking a State Licensed Optician to sell eyewear while handling supervisory functions such as opening/closing duties and customer problem resolution.
Consumer GoodsFashionManufacturingProduct DesignRetail
Responsibilities
Complete retail final inspection of all eyewear and dispense eyewear to ensure accuracy of prescription, fit and comfort to include the dispense with the 7-Point Quality Check
Answer telephone promptly and professionally or a prompt greeting and obtain prescription for in-store customers. Be able to provide the potential customer with basic information such as: starting price points for lenses, current in-store promotions, Doctor’s phone number, Unbeatable Price Guarantee, invite them into the store and thank them for calling
Identify customer’s needs through Lifestyle selling techniques and match frame to customer’s face shape and prescription and utilize the Lens Selling Kit to assist in educating the customer throughout the sales process to increase their knowledge and understanding of available lens options
Stock, clean, and straighten displays; clean and organize the entire store, ensure frames are ticketed properly
Adjust and repair eyewear and process defective, spoiled, and cannibalized frames
Complete Company required training programs
Follow Company safety rules and standards
Perform all opening procedures to include making a timely and accurate bank deposit, verify cash on hand, open POS system and sign and file POS reports
Complete all end-of-day reports, run POS reports, count cash at final closing and prepare the deposit
Contact a member of the management team regarding any associate issues that involve Progressive Discipline
Refer customer service issues that cannot be solved to the next scheduled member of the management team
Other duties as assigned by management to include cross training
Qualification
Required
One (1) year of related experience
HS diploma, GED or equivalent related job experience
Opticians State License required
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms and prescriptions
Work changing schedules to meet business demands
Work inside location
Strong organizational skills
Speak clearly and effectively
Calculate and manipulate numbers/data
Read English
Problem solve/reasoning
Meet customer expectations
Work under stress with interruptions and deadlines
Follow procedures and instructions
Use computer effectively and view computer screen
Exhibit empathy in all interactions
Bend and stoop continuously
Reach above shoulder continuously
Complete company required training within appropriate timelines
Cross training in all departments as needed
Must be detail orientated and well organized
Must be able to communicate clearly and effectively with other associates and clients
Must be energetic and self-motivated
Must be a team player
Must be able to problem solve
Must work onsite and participate in interactive onsite meetings on a regular and predictable basis
Must have the ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc
Company
Visionworks of America
At Visionworks, we’re devoted to one thing — healthy eyes.
10001+ employees
H1B Sponsorship
Visionworks of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (13)
2022 (12)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-27Acquired
Leadership Team
Stan Lippelman
Chief Marketing Officer/SVP
Kate O'Brien
VP of Managed Care Partnerships
Recent News
2025-10-01
2025-06-17
2023-05-19
Company data provided by crunchbase