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Wells Fargo · 15 hours ago

Technology Business Systems Consultant - ECS Receivables

CHARLOTTE, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Wells Fargo is seeking a Technology Business Systems Consultant within Payment Operations, part of the Global Operations team. This role is responsible for providing technical and operational support to the Receivables Manager tool and other ECS products, resolving customer issues, and evaluating business problems to recommend cost-effective solutions.

BankingFinancial ServicesFinTechInsurancePayments

Responsibilities

Support production environment for Electronic Commerce Services

Resolve complex customer issues related to file formatting, data delivery, and payments detail

Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements

Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet-based solutions

Present recommendations for resolving business problems

Exercise some independent judgment when developing project budgets, project plans, and schedules

Provide information about communication between business and technology teams

Work with business user groups to provide training, handle questions, observe user needs, and document results

Qualification

Business Systems DataTechnology supportEDI - Electronic Data InterchangeSQL QueriesOnline bill payment processingMainframe applicationsFile formats knowledgeOperational supportCritical thinkingCommunication skills

Required

2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education