FIS · 1 day ago
Site Reliability Engineer (Mainframe)
US FL JAX 347
Full-time
Hybrid
Mid Level
$101K/yr - $170K/yr
4+ years expFIS is a leading technology provider in the fintech sector, and they are seeking a Site Reliability Engineer to modernize critical applications. The role involves enhancing observability, automation, and resiliency in both mainframe and modern server environments, focusing on improving production support operations.
BankingFinancial ServicesFinTechPayments
Responsibilities
Identify automation opportunities and implement tools and processes that streamline routine tasks, enable scalable infrastructure, and support seamless deployments
Ensure the reliability, availability, and performance of applications and services. Develop and track new service level indicators to support SLO and SLA compliance
Design and maintain monitoring and alerting solutions that improve visibility into infrastructure, application performance, and user experience
Conduct capacity planning, performance tuning, and resource optimization in partnership with development and operations teams
Create and maintain clear documentation and knowledge base articles to promote knowledge sharing
Recommend and implement improvements to disaster recovery plans, backup strategies, and failover mechanisms
Lead incident response as a subject matter expert, including identification, triage, resolution, and post-incident analysis
Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis
Participate in an on-call rotation to support critical production incidents. You’ll join a globally distributed team that provides 24/7 coverage, ensuring fast triage, coordinated response, and seamless resolution of high priority issues
Partner with development, QA, DevOps, and product teams to influence design and drive application resiliency improvements
Continue your skill development progress through product training and technical training with Pluralsight across multiple technologies
Qualification
Required
Bachelor's degree in computer science, Information Systems, Engineering, or equivalent job experience
4+ years of hands-on experience in software development
Mainframe Technologies: COBOL, RPG, JCL, CICS, SQL, CL, DDS, DDL, JES
Modern Languages & Frameworks: Java, C#, Python, JavaScript, Spring Boot, Hibernate, JDBC, Angular, Oracle PL/SQL
Automation & IaC: Python/Bash/PowerShell scripting, Terraform, Ansible, Jenkins, GitHub, Bitbucket, ServiceNow, Jira, Azure DevOps
Develop automation scripts (Python, Bash, PowerShell)
Apply automation and integration scripting across tools, including Jenkins, GitHub, Bitbucket, NUnit, Watir, Checkmarx, ServiceNow, Jira, and Azure DevOps
Strong proficiency in scripting languages (Python, Bash) and related automation frameworks
Experience with Jira, ServiceNow, Jenkins, and Docker
Proficiency in modern application architectures (web, API), cloud platforms (AWS, Azure, Google Cloud), and IaC practices (Terraform, Ansible)
Preferred
Familiarity with Application Performance Monitoring (APM) and Real User Monitoring (RUM) tools
Hands-on experience with monitoring solutions such as Splunk, Dynatrace, Resolve, Nobl9, JMeter, and Zabbix for dashboards, alerting, and performance analysis
Experience with development environments and tools including V7.4, Eclipse, Visual Studio, Azure DevOps, MDCMS, Git, and Microsoft Office tools such as Visio, RDi, X Analysis, Hawkeye, and CheckMarx
Experience supporting large-scale, client-facing enterprise systems
Strong troubleshooting skills, including participation in incident management and post‑mortem processes
Solid understanding of Linux and Windows operating systems
Familiarity with SDLC, Agile/Scrum, and bi‑monthly production release cycles
Exposure to mainframe environments (AS/400, z/OS) or willingness to learn
Knowledge of FinTech, payments, or banking systems including API design and third-party integration
Knowledge of FIS products/services and the broader Financial Services Industry
Benefits
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2026-01-23
Company data provided by crunchbase