NEOGOV · 6 days ago
Full Time Human Resources Specialist - Benefits
Grand Prairie, TX
Full-time
Onsite
Entry, Mid Level
$22.67/hr - $35.66/hr
2+ years expNEOGOV is a company that provides human resources solutions, and they are seeking a Human Resources Specialist – Benefits to administer various employee policies and programs. This role involves managing employee benefits, workers' compensation, and leave of absence, while ensuring compliance with policies and regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Participate in team or special projects that arise as needed
Identify process changes, update policies, procedures, and document such
Implement new software related to business operations to ensure a smooth transition from current processes
Process all related electronic updates in the HRIS/HRMS system or paperwork necessary and related to job; scan to personnel files as needed on a timely basis
Strong verbal and written communication skills are required; ability to communicate with diplomacy, confidence, effectiveness, and clarity
Ability to creatively identify issues, craft resolution and implement through application of sound business solutions and within business ethics, policies, and culture
Regular and dependable attendance is required
All other duties as assigned by a supervisor/manager within your department/division
Administers various employee policies and programs, such as medical, dental, vision, health savings accounts, disability, life insurance, retirement, drug & alcohol testing, workers’ compensation, and leaves of absence
Prepares materials, communicates with new hires, and provides detailed presentations on benefits, workers’ compensation and leave programs at New Hire Orientations
Conducts retirement meetings, provides retirement education to employees and retirees, and processes retirements
Assists team with Open Enrollment; prepares materials, communicates with employees and retirees, providing detailed instructions and support
Assists team with annual Benefits and Wellness fair; prepares materials and supports Wellness Coordinator to properly execute the event
Manages all incoming employee and retiree inquiries and concerns related to benefits, workers’ compensation, and leaves of absence; coordinates with vendors as needed; provides problem resolution. Escalates complex inquiries to Business Partners
Provides training to employees on benefits enrollment and leave system; manages all inquiries regarding system. Escalates complex system issues to Business Partners
Manages all employee and retiree data changes within enrollment and leave system, including new hires, qualifying life events, terminations, retirements, and leaves of absence
Manages all data changes within workers’ compensation vendor portals, and coordinates workers’ compensation processes with vendors, management, and employees
Tracks all benefits, retirement, workers’ compensation, drug & alcohol testing, and leave of absence activity within appropriate spreadsheets and systems
Ensures proper record keeping of benefits, workers’ compensation and leave documents within our digital filing software
Runs and monitors benefits and leave reports within system; monitors new enrollments and changes within vendor portals to ensure new enrollees or updates are successfully completed
Coordinates with payroll to ensure all premium refunds and catch-ups have been processed to reflect benefits changes. Ensures payments for unpaid leaves are applied and processed
Reconciles and processes monthly benefits and workers’ compensation invoices and ensures all changes are reflected accurately for each prior month
Ensures plans and programs associated with benefits, workers’ compensation, and leave are administered per the provisions of each policy and follow IRS and federal guidelines/regulations
Assists Business Partners and HR Manager as needed on compliance requirements, audits, and other projects
Qualification
Required
HS/GED required
Valid Class C Driver's License required
A minimum of 2 years' experience in performing Human Resources duties in the areas of benefits, workers' compensation, and leave
Preferred
Bachelor's Degree preferred
Experience in all three areas (benefits, workers' compensation, and leave) is preferred
Benefits
The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase