Nusenda Credit Union · 23 hours ago
People Operations Specialist - Leaves
Albuquerque, NM
Full-time
Onsite
Mid Level
3+ years expNusenda Credit Union is dedicated to excellent member service and community care, striving to make a positive difference in the lives of its members. The People Operations Specialist - Leaves will administer leave programs, manage documentation, and ensure compliance with relevant laws while supporting employees and management with leave-related inquiries.
Banking
Responsibilities
Administer full cycle of activities for leave administration for the organization which includes Family Medical Leave Act, Medical Leave, Paternity and Maternity Leave, Short and long-term disability, worker’s compensation, American Disability Act accommodations, and any other applicable leaves
Responsible for developing, tracking, and managing all documentation, notifications, correspondence, administration details for employee leave of absence
Communicate effectively with all levels of the organization and ensure management understanding of company responsibilities during an employee absence or accommodation. Educate employees and managers on the LOA, Worker's Compensation and/or ADA interactive process and act as a primary contact to the employee and manager
Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws. Recommend improvements and revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations. Review processes and recommend program efficiencies for the Credit Union leave program(s) in partnership with the Director of People Operations, regarding leave system administration to support a positive employee experience
Assist with operations programs as needed to include benefits, compensation, analytics, and engagement to include eligibility and requirements, communication with employees and managers, tracking, and notifications. Supports compliance with all regulatory requirements. Assist with department and organizational audits to include Payroll, NCUA, and Baker Tilly
Represent the organization at community events promoting our organization as a preferred financial institution and workplace
Qualification
Required
Three years to five years of similar or related experience
Bachelor's degree in Business Administration, Human Resources or related field
Knowledge of FMLA, ADAA, and company leave programs
Ability to diagnose LOA situations, determine appropriateness of leave, and advise employees and managers on their rights and responsibilities related to leave
Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution
Effectively communicate with internal and external customers appropriately via in person, email etc
Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service
Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department
Ability to adapt quickly to change and proactively communicate
Preferred
Certification in SHRM, PHR preferred
Benefits
Health and wellness options
Competitive 401(k) matching contributions
Professional development
Tuition assistance
Company
Nusenda Credit Union
A federally chartered credit union headquartered in Albuquerque.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Christian
President/CEO
Adam Heying
Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
2025-09-09
Company data provided by crunchbase