JLL · 14 hours ago
Assistant Facilities Manager
Charlotte, NC
Full-time
Onsite
Mid Level
3+ years expJLL is a leading professional services firm specializing in real estate and investment management. The Assistant Facilities Manager plays a crucial role in delivering exceptional operational services, overseeing maintenance activities, and ensuring client satisfaction while collaborating with the Facility Manager and other stakeholders.
CommercialReal Estate
Responsibilities
Collaborate with the Facility Manager to oversee maintenance and repair services delivery, ensuring client satisfaction and monitoring customer satisfaction enhancement
Conduct daily work order reviews and follow-ups, evaluating and prioritizing work requests while defining activities required for completion
Estimate labor resources, costs, materials, and external resources required for work order completion and review invoices accordingly
Coordinate with subcontractors and contractors, assigning individuals or teams as needed while optimizing team scheduling for effective resource utilization
Engage with client representatives to understand their needs and align work schedules with negotiated downtime windows
Oversee building automation systems, documentation, preventive maintenance programs, and life safety systems testing and repair
Prepare and present monthly/quarterly reports while maintaining and updating service provider matrices for assigned regions
Qualification
Required
Bachelor's degree in Engineering, Facilities Management, or related field
Minimum 3-5 years of experience in facility management or operations management
Advanced competency in Microsoft Office applications
Proven ability to develop and execute strategic plans with comprehensive understanding of capital and expense financial planning
Solid background in project management methodologies with working knowledge of vendor management practices
Exceptional critical thinking and analytical capabilities
Strong leadership skills with the capacity to guide and motivate teams in fast-paced environments
Preferred
Ability to interpret building, plumbing, and mechanical drawings
Experience with building automation systems and preventive maintenance programs
Previous experience in retail or similar 24/7 operational environments
Familiarity with Service Level Agreements and KPI monitoring
Experience with work order management systems and scheduling software
Knowledge of operational safety requirements and protocols
Experience conducting business partner performance reviews and vendor coordination
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase