Bilingual Customer Service Healthcare Representative - Statewide in Oklahoma jobs in United States
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ResultsCX · 19 hours ago

Bilingual Customer Service Healthcare Representative - Statewide in Oklahoma

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. They are seeking a Bilingual Customer Service Healthcare Representative to assist customers with various healthcare-related inquiries in both English and Spanish, handling both inbound and outbound calls.

Customer ServiceOutsourcingRetailService Industry

Responsibilities

Help ResultsCX customers with a wide range of healthcare related inquiries in both English and Spanish
Handle inbound calls and outbound campaigns to inform customers about changes that may affect them

Qualification

Technical ProficiencyBilingual (English/Spanish)Typing SkillsWindows 10VoIP USB HeadsetWeb CamDedicated Workspace

Required

High school diploma or GED required
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 7am-2am EST 7 days a week
Must live in the state of Oklahoma
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions

Company

ResultsCX

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ResultsCX is a provider of customer experience management services.

Funding

Current Stage
Late Stage
Total Funding
$22.87M
Key Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity

Leadership Team

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Rajesh Subramaniam
MD & CEO
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Company data provided by crunchbase