Desktop Support Engineer jobs in United States
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Vertex Inc. · 4 hours ago

Desktop Support Engineer

positionDallas, TX
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$18/hr - $20/hr
date2+ years exp

Vertex Group is seeking a Desktop Support Engineer to provide technical support for end user workstations and peripherals. The role involves deploying new PCs and Macs, supporting software and hardware upgrades, and ensuring adherence to service level agreements and objectives.

ComplianceDocument ManagementSoftware
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H1B Sponsor Likelynote

Responsibilities

Technical Support for End User PC’s\Mac’s workstations, hardware, software, peripherals and printers
Deploy new PC's\Mac’s for End Users,(Lifecycle Management) including hardware, software, and OS imaging
Support software and hardware refresh/upgrade/configuration efforts – Windows 10, Microsoft Office, Proprietary applications, etc
Plan, prioritize, organize and complete work to meet established SLA’s adherence, KPI’s and End User Compute objectives

Qualification

Desktop SupportCompTIA A+ CertificationMicrosoft Technical Associate CertificationDell EMC Support CertificationWindows 10

Required

Desktop Support in an Enterprise environment: 2-3 years
CompTIA A+ Certification

Preferred

Microsoft Technical Associate Certification
Dell EMC Support Certification

Company

Vertex Inc.

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The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before.
dateFounded in 1978
location
King Of Prussia, Pennsylvania, USA
people-size1001-5000 employees
web-link
https://www.vertexinc.com

H1B Sponsorship

Vertex Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (18)
2023 (7)
2022 (13)
2021 (5)
2020 (7)

Funding

Current Stage
Public Company
Total Funding
$345M
2024-04-23Post Ipo Debt· $345M
2020-07-29IPO

Leadership Team

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David DeStefano
Non Executive Chairman
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Recent News

The Real Deal
The Daily Dirt: Adams administration eased environmental review for these housing projects
2026-01-15
GlobeNewswire
Built In Honors Vertex in Its Esteemed 2026 Best Places To Work Awards
2026-01-06
Yahoo Finance
Vertex (VERX) was Down -30% in Q3. Here’s Why
2026-01-06
Company data provided by crunchbase