NEOGOV · 1 day ago
ACCOUNTING ASSISTANT II
CA 92251, CA
Full-time
Onsite
Entry, Mid Level
$45K/yr - $60K/yr
2+ years expNEOGOV is seeking an Accounting Assistant II to support the City of Imperial's financial operations. The role involves performing customer service, account processing, and recordkeeping duties related to utility billing, business licensing, and accounts receivable.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides customer service to the City’s residents and business owners; addresses customer inquiries and complaints in person, over the phone, or via email; interprets policies and procedures and explains service fees, rates, applications, and procedures; follows up as required or escalates to supervisor, as necessary
Maintains customer files and records; accurately enters, reviews, and updates customer account information in the City’s computerized system
Accepts payments by phone or in person; accurately enters payments, adjustments, and deposits to customer accounts; efficiently and accurately handles cash transactions; verifies accuracy of payments to accounts and balances cash receipts as directed
Monitors and tracks utility account outstanding balances; calculates and posts penalties to delinquent accounts; generates shut off notifications for distribution
Reviews and processes business license applications in compliance with all applicable rules, regulations, and ordinances; enters data into database; routes business licenses for approval and generates business licenses
Gathers, checks, and tabulates data used in the preparation of records and reports; researches background information and account histories
Assists City staff and management by providing answers and information regarding specific account information, discrepancies, and/or general billing procedures; updates related files and departments on action items
Reconciles transactions and data as directed; records changes and resolves differences; maintains the accuracy of records related to the assigned functional area
Performs general office support duties such as filing and record keeping, preparing correspondence, sorting, and distributing mail, and ordering supplies
Observes and complies with all City and mandated safety rules, regulations, and protocols
Performs related duties as required
Qualification
Required
Basic clerical accounting methods, principles, and practices
Modern principles and practices of business license issuance
Cash handling procedures
Methods and techniques of preparing and maintaining records of financial transactions
Methods and techniques of researching and resolving processing transactional discrepancies
Recordkeeping principles and procedures including record destruction according to rules and regulations
Basic math
Appropriate reception and telephone etiquette
Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility
City and mandated safety rules, regulations, and protocols
Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed
Calculate, issue, and record fees
Gather and compile information from a variety of sources
Understand and comply with City financial transaction standards, policies, and procedures
Work with frequent interruptions and a high degree of public contact by phone or in person
Perform detailed accounting support work accurately and in a timely manner
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work
Evaluate alternatives and make judgments within established policy and procedural guidelines
Maintain a variety of filing, recordkeeping, and tracking systems
Make accurate arithmetic and financial computations
Prepare clear and concise reports, correspondence, documentation, and other written materials
Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work
Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks
Equivalent to completion of the twelfth (12th) grade, supplemented by college level coursework in accounting, business, finance, or a related field
Two (2) years of experience performing increasingly responsible clerical accounting support work and customer service
Possession of a valid California Driver's License, to be maintained throughout employment
Benefits
Health, dental, vision, life insurance
Optional life and disability insurance plans
Flexible spending accounts for health care and dependent care assistance
Employee assistance program
457 deferred compensation program
Monthly allowance for the purchase of health, dental and vision
Term life insurance plan for benefit-eligible city employees
CalPERS retirement
Social Security
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase